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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35165 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6599 topics in this forum

  1. Exception: Stripe\Exception\UnexpectedValueException: Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID

    By danielsm,
    • 6 replies
    • 2.3k views

  2. Product Addons - custom fields not being requested 1 2

    By Si,
    • 28 replies
    • 9k views

  3. $0 invoices generated (Marked PAID) and then correct invoice generated.

    By jamin,
    • 0 replies
    • 574 views

  4. cPanel Backups (no WHM access)

    By Binks,
    • 1 reply
    • 933 views

  5. How to have separate billing address on invoice ?

    By kikloo,
    • 0 replies
    • 569 views

  6. 404 page not found issue on whmcs order plan

    By Yaseen905,
    • 0 replies
    • 764 views

  7. Error: Call to a member function addChild()

    By Hilmi,
    • 1 reply
    • 1.1k views

  8. Disable debbuging from PHP or dabatase

    By nicolas,
    • 2 replies
    • 1.3k views

  9. Cron PHP Version Mismatch

    By NicoWh,
    • 2 replies
    • 2.2k views

  10. Daily Cron Completing fails due to CentovaCast Addon

    By TrippleEx,
    • 0 replies
    • 641 views

  11. I am getting an error while order any product on whmcs

    By Rk Barnwal,
    • 9 replies
    • 1.7k views

  12. Whmcs Automatically create Zero Invoice

    By Muneef,
    • 0 replies
    • 492 views

  13. Applying 100% off or $0.00 price Override Promotion on Multiple Items Results in Total Being Subracted from Each Item.

    By Richie Livermore,
    • 2 replies
    • 784 views

  14. OpenSSL (CURL Error: 56 - OpenSSL SSL_read: error:0A000126:SSL routines::unexpected eof while reading, errno 0) Issue on non-cPanel WHMCS

    By pKris,
    • 12 replies
    • 32.5k views

  15. Invoice locking feature

    By whmcs_tsukaeru,
    • 0 replies
    • 561 views

  16. WHMCS is sending lots of Emails

    By a.kia,
    • 6 replies
    • 1.3k views

  17. Error: Call to a member function getSensitiveDataAttributeName() on null

    By papazetis,   
    • 3 replies
    • 2.3k views

  18. [Solved] /index.php/store/reseller-hosting redirects to /login/

    By Vs Nu,
    • 9 replies
    • 2.7k views

  19. View "tickets" tab, sorts oldest first

    By krt463,
    • 7 replies
    • 2.4k views

  20. Weird issue with 'All Time' stat going backwards (perhaps after the year ended)

    By slim,
    • 0 replies
    • 676 views

  21. Error: Call to a member function getOnDemandRenewalSettings() on null

    By Muneef,
    • 1 reply
    • 842 views

  22. No idea how this is appearing on client home checkout page, "Complete your order today and save 5%..." Anyone seen this before?

    By TheHackRepairGuy,
    • 8 replies
    • 1.3k views

  23. Full Friendly URLS not working

    By Ivaylo R D,
    • 0 replies
    • 571 views

  24. Invalid domain name provided error

    By Egoruk,
    • 12 replies
    • 8.1k views

  25. Issue with Automatic Execution of CRON Script in WHMCS

    By omidch4,
    • 7 replies
    • 2.4k views
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