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About TheHackRepairGuy

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  1. Not hacked, just susceptible to account creation exploits apparently. Has been this way for 10 years. Hoped they'd improved security by the latest version, but apparently not. CAPTCHA is either failing to block bots or hackers have found a way to bypass it.
  2. Is it's own account. Connecting to usual pages on site to create account.
  3. Simply appearing, So I suspect there is an exploit in the WHMCS that's allowing injection, without proper sanitizing of entry data. Yes there a Google CAPTCHA on page as well, so hacker is getting around that. It's WHMCS exploit issue as far as I can tell. This should not be possible, if the create account script had proper safeguards in place. I might get 10 new account submissions in a the span of a few minutes from various IP addresses. Attached is sample list of connections from one hacked server apparently.
  4. For a while there I thought the bogus account creation was behind us. But in the past few months I've seen a major uptick in bogus European new account creation. Some bot out there are mass injecting new accounts nearly constantly. Anyone one else seeing this? I see no way to stop it. Anyone have recommendations on reducing the number of injected accounts into WHMCS? Thanks.
  5. Running Version: 7.9.2 Am I the only one with this odd random issue, related to clients' with credit cards on file, but the auto payment fails processing? I get a couple of these a month and it's quite embarassing - expecially when auto suspension suspends them. So client calls, freaking out, asking why their CC did not work. I go to invoice and pay with CC on file and it works without issue. Now arguably, client was sent a gazillion late payment emails but you know how that goes - I'm still the bad guy (even though they ignored the 1/2 dozed "going to suspend you soon emails). Thoughts?
  6. I would have sworn there used to be a feature in the client area allowing client to enable or disable credit card auto payment. Am I missing where to enable this for client management? :: Yes, I'm aware that the client can check the box to allow for or disable autopayment at the time of payment. That's not my question. Thanks!
  7. No fully clear what you did here. You went to each client page that was set to "X" what is "x" And you set the clients that had "x" set to "y" What is "y"? Thanks.
  8. Ok, so since the update/fix, I've had many clients complain that their recurring credit card payments that were recurring nicely for years before are now not being auto paid (so they are getting late and past due balance notices). Yes, I can manually run the card in client's account "after the complaint" but I feel an avalanche building... Your experience?
  9. @wintech2003 They say they are not monitoring or replying to support questions here. Can you please report back here once they reply to you? I'd love to hear what they say as well.
  10. Our biggest concern is the error page - surely we can work up a patch for that? From one of the fellas above: "...but such a critical issue as not being able to view your customers' summary should have been fixed as soon as possible." Imagine the embarrassment, when a client calls me by phone to pay a bill and I can't' even view their account... or take payment.
  11. Has anyone been able to contact the MyWorks Software people recently? My tickets are not being replied to now, and I'm getting an increasing number of complaints about auto payments not processing. What are you folks doing or have experienced since the MyWorks Software failure began? Just looking for options to an increasingly alarming situation. Thanks.
  12. After updating to 7.8.2 I found that searches for clients using PayPal billing agreement option for payment could not be searched for without returning a 404 page. If you are using the MyWorks PayPal Billing Agreements Module try random searched on clients to see if you are experiencing the same issues. I'm assuming that auto / recurring payments may not be processing as well, but not 100% clear on that yet. The people at MyWorks Software are working on a fix.
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