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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (30595 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6549 topics in this forum

  1. Upgraded PHP 5.6 to 7.0 and this happens

    By Steini87,
    • 2 replies
    • 2.5k views

  2. HTTP Error: 500 on Update / General settings page

    By USA_Webmaster,   
    • 0 replies
    • 1.2k views

  3. widget on dashboard keeps closing

    By lance,
    • 17 replies
    • 3k views

  4. /admin/systemcleanup.php does not loading, timeouts

    By vsooe,   
    • 0 replies
    • 1.2k views

  5. UPW generation algorithm

    By monovm,   
    • 3 replies
    • 1.6k views

  6. client can not access whmcs dashboard by cell phone

    By bafio,
    • 1 reply
    • 669 views

  7. permissions to read only

    By Malith Perera,
    • 1 reply
    • 772 views

  8. Invoice cancelation slow

    By Nesooo,
    • 2 replies
    • 801 views

  9. Dashboard Widgets Wont refresh after 7.3

    By BigFoot,   
    • 8 replies
    • 2.5k views

  10. POP3 imported hotmail email message detected as attachments

    By mustardman,   
    • 1 reply
    • 962 views

  11. [UNCONFIRMED] 7.1 Dashboard pending order count is inaccurate

    By keyboardmls,   
    • 12 replies
    • 3.1k views

  12. cPanel Addon Singlesignon Oauth

    By prosofting,
    • 0 replies
    • 1.3k views

  13. dottk.php was encoded by the ionCube Encoder 5.3... cannot run under PHP 7

    By gravel,
    • 4 replies
    • 6.3k views

  14. cPanel usage statistics not updating

    By kdhosting,
    • 2 replies
    • 1.9k views

  15. WHMCS / WHM Issue

    By EZEHOST,   
    • 2 replies
    • 4.8k views

  16. /dologin.php

    By Fringe,
    • 2 replies
    • 3.4k views

  17. Updated Project Managment Module - Important Removed Features - Please fix 1 2

    By nineplanetsllc,   
    • 26 replies
    • 6.4k views

  18. End of script output before headers: supporttickets.php

    By badrocks,
    • 6 replies
    • 3.8k views

  19. Orders created without invoice

    By Mohsin Sumar,
    • 3 replies
    • 1.7k views

  20. Invoice generated when adding funds 1 2

    By Gazza,
    • 35 replies
    • 7.5k views

  21. Blank admin dashboard after 7.3 update

    By 7webcreator,
    • 3 replies
    • 1.5k views

  22. WHMCS Stripe - No Such Customer

    By fyreflyX,
    • 4 replies
    • 3.5k views

  23. Tax rules causing error in calculated total to pay

    By Ely,
    • 2 replies
    • 1.3k views

  24. Automated database backup not sent after update to v7.3.0

    By mustardman,   
    • 11 replies
    • 2.8k views

  25. Insert Knowladgebase Issue

    By ThemeMetro,   
    • 6 replies
    • 1.1k views
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