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ronelgon

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  1. Hello, I keeping getting Install Page displaying on home page after installation. What could be the problem? Your help will be highly appreciated Thank you Ronnie
  2. Hello, Firstly, sorry to disturb you members but I need some help with WHMCS. When I to go http://mydomain.com/whmcs, it says: Welcome to WHMCS! Before you can begin using WHMCS you need to perform the installation procedure. Click here to begin... I've made no changes in the files/SQL. I got this issue automatically when opening frontend today. Even WHMCS Admin shows the same error. I have been using WHMCS for the last 3years without any problem Any ideas? In some forum topic, some one talked about Wordpress .htaccess conflicting with WHMCS and deleted wordpress installation but still not changed. Your help will be highly appreciated Thank you Ronnie
  3. Hello, Iam now facing the same problem. How did you over come it or what should i do to solve the problem? I will be happy to hear from you Thank you Ronnie
  4. Hello, Thanks CDJ Hosting for your advise on this. But now how do i upgrade to the latest version? am using v5.03? Your help is always appreciated Thank you Ronnie
  5. Hello, I need help with moving my WHMCS to a new domain but on the same server and also to upgrade from version 5.03 to version 5.2.5.I have about 70 accounts on the system. Iam broke. So, i have $35 for your help Your help will be highly appreciated Thank you Ronnie
  6. Hello, I do not know PHP and yet i need to integrate an API into my WHMCS . The API is about adding my new service for online backup offered to me by MYPCBACKUP.COM I will be happy to hear from you soon Thank you Ronnie
  7. Hello, I changed to PHP mail but still there are NO notifications sent. At first i could get notifications when some one submits a ticket. But now i receive nothing. And it does not also sent automatic notification about expiry of a website. What could be the problem? Your help will be highly appreciated Thank you Ronnie
  8. Hello, I would like to know how to add links/menu at the bottom page of my client. Your help will be highly appreciated Thank you Ronnie
  9. Hello, I would like to know how to add terms and conditions to the system and make new users to first accept them before fully signing up for a service. Your help on this will be highly appreciated Thank you Ronnie
  10. Hello, Kindly request for help with finding a solution to my problem. Your help will be highly appreciated Thank you Ronnie
  11. Hello, I look into my System Activity Log and got the below information. 30/10/2012 20:51 Email Sending Failed - SMTP Error: Could not authenticate. (User ID: 29 - Subject: [Ticket ID: 235424] Login details for : nkobaz.com) admin 197.221.148.1 30/10/2012 01:38 Email Sending Failed - SMTP Error: Could not authenticate. (User ID: 23 - Subject: [Ticket ID: 515780] Login details for: eventsandi.com) admin 41.221.93.229 30/10/2012 00:00 Cron Job: Updating Currency Exchange Rates System 30/10/2012 00:00 Cron Job: Starting System 29/10/2012 00:00 Cron Job: Updating Currency Exchange Rates System 29/10/2012 00:00 Cron Job: Starting System 28/10/2012 00:00 Cron Job: Updating Currency Exchange Rates System 28/10/2012 00:00 Cron Job: Starting System 27/10/2012 03:40 Email Sending Failed - SMTP Error: Could not authenticate. (User ID: 23 - Subject: [Ticket ID: 759842] Login details for website: eventsandi.com) admin 197.221.148.1 27/10/2012 03:38 Failed Admin Login Attempt - Username: admin System 197.221.148.1 27/10/2012 03:38 Admin Email Notification Sending Failed - SMTP Error: Could not authenticate. (Subject: WHMCS Admin Failed Login Attempt) System 197.221.148.1 27/10/2012 03:35 Email Sending Failed - SMTP Error: Could not authenticate. (User ID: 23 - Subject: Invoice Payment Confirmation) What could be the problem that fails auto notification about expiry dates of domains and hosting service in my WHMC system? Your help will be highly appreciated Thank you Ronnie
  12. Hello, I read about my cron job and below is what i found about the cron job activities; 26/09/2012 00:00 Cron Job: Updating Currency Exchange Rates System 26/09/2012 00:00 Cron Job: Starting System 25/09/2012 00:00 Cron Job: Updating Currency Exchange Rates System 25/09/2012 00:00 Cron Job: Starting System 24/09/2012 00:00 Cron Job: Updating Currency Exchange Rates System 24/09/2012 00:00 Cron Job: Starting System 23/09/2012 03:26 Email Sent to Lizabeth ([Ticket ID: 457855] MrRsJSuVzCQogyocLAi) System 69.77.160.2 23/09/2012 00:00 Cron Job: Updating Currency Exchange Rates System 23/09/2012 00:00 Cron Job: Starting System 22/09/2012 04:07 Email Sent to Butterfly ([Ticket ID: 775352] ZXKIdTVKgMPZaZTv) System 82.204.51.238 22/09/2012 00:00 Cron Job: Updating Currency Exchange Rates System 22/09/2012 00:00 Cron Job: Starting System 21/09/2012 01:36 Email Sent to Peter Simon Kisitu (Customer Invoice) What could be the cause of the problem for the system not to send notifications? Your help will be highly appreciated Thank you Ronnie
  13. Hello, I need your help. My WHMCS does not create invoices or send notifications to me or my customers. I did set the crob job but it does not work. Iam on a shared reseller account using cpanel. But my host said that their settings have no problem and that that i should seek help from here. Your assistance will be highly appreciated Thank you Ronnie
  14. Yes am running the cron job. But it has continuously failed. I think it only worked once in the beginning but now it does not run anyway. Could the problem be with my hosting company? because i did set up the automatic settings and also set up the cron but nothing happens.
  15. Hello, Up to now my billing system does not create or send notifications to me or my customers about their expiry dates. It also does not create invoices. What is the problem and how do i over come it? Your help will be highly appreciated Thank you Ronnie
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