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Web Host Pro posted a topic in Troubleshooting IssuesWhen trying to update a card I keep getting this error: The following errors occurred: Remote Transaction Failure. Please Contact Support. I have gotten a couple times before. This transaction was an AMEX if that matters. I'm using the latest stable version of WHMCS and most other payments go through fine. When I check stripe the transaction never makes it to their system because they have never record of it. Any idea how to trouble shoot this? Maybe an error log with more details somewhere?
Hi, We are pleased to announce a new module for WHMCS, the “Viva Payments Gateway for WHMCS”. Viva Payments allows you to accept card payments from all Credit, Debit or Prepaid cards bearing the VISA, MasterCard, AMEX, Maestro, Diners and Discover logos. There are 2 versions, the “Light” version which is free and the code is open for you to make changes and the “Pro” which is a paid version and has lots of functionalities. Link for both versions. The price for "Pro" version is 19.90 Euros + VAT and includes one year of updates for free. In thumbnails you will find a comparison table of these versions. We hope that you will find this payment gateway useful and we are open for suggestions and improvements. Soon we will add more features in the “Pro” version. Please note that all the addons we post are fully tested and running on all or some of our own WHMCS installations.