DesFire Posted November 20, 2017 Share Posted November 20, 2017 Hi, This is actually quite important, overpayment is not working well, I have already seen two customers having an overpayment fund without the invoice been overpaid, literally they are getting FREE months and I am loosing money, I have already seen 2 cases and I don't know how many more will it be, is there a way to check users with overpayment funds? I am loosing money! Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 23, 2017 Share Posted November 23, 2017 Hi DesFire, Can you provide more detail, the gateway being used, what the logs are showing etc Link to comment Share on other sites More sharing options...
DesFire Posted December 2, 2017 Author Share Posted December 2, 2017 Hi, I am using Paypal, I have checked the logs and I can't find anything about "overpayment" but today it happened again. I tried to swtich payment and I can't, if I go to: admin/configfraud.php it says: Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted December 3, 2017 Share Posted December 3, 2017 Hi Des, in your gateway logs under Billing > Gateway Logs what are they showing for the transaction please provide the input and result removing any private information Link to comment Share on other sites More sharing options...
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