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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25097 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6456 topics in this forum

  1. Problem fetching number of unpaid invoice

    By Mohamed FAD,
    • 0 replies
    • 478 views

  2. Last Automation Run: Yesterday at 9:00 AM NEEDS ATTENTION

    By Rangka Kacang,
    • 4 replies
    • 1.1k views

  3. Server's next payment date isn't updated when invoice is fully paid from balance

    By Kirill,   
    • 0 replies
    • 783 views

  4. serious cron job issue

    By exlhost,
    • 1 reply
    • 558 views

  5. Moved whmcs outside public_html, now pricing matrix not working

    By HostinPK,   
    • 2 replies
    • 1.3k views

  6. WorldPay Callback fails due to handshake_failure

    By snowliondev,
    • 2 replies
    • 1.5k views

  7. Client's can't login, they can only register.

    By larsjarred9,
    • 2 replies
    • 776 views

  8. Choose a Domain screen is broken

    By mbrixner,
    • 2 replies
    • 633 views

  9. Product accept

    By zirohost,
    • 1 reply
    • 1.5k views

  10. Stripe Payment Gateway Problem: Card number is not a valid credit card number

    By swopty,
    • 3 replies
    • 2.2k views

  11. Twitter API Update Causing Sign-In Integration Errors

    By WHMCS ChrisD,   
    • 0 replies
    • 4.9k views

  12. Quotes accepted but invoice isn't generated

    By vinc1402,
    • 1 reply
    • 842 views

  13. Old v1 recaptcha on contact page

    By MDavid,
    • 4 replies
    • 1.6k views

  14. [No Hosting! Click to Add] even after hosting has been added

    By bruno,
    • 5 replies
    • 835 views

  15. Search user's profile page with email id in WHMCS admin

    By b4uindia,
    • 0 replies
    • 591 views

  16. Help me before I loose my marbles (problem with modified template)

    By Clearview,
    • 7 replies
    • 922 views

  17. Discrepancy on Client Profile Invoice/Billing Totals

    By melotel,
    • 0 replies
    • 601 views

  18. MailChimp Cron Error

    By mrtechnik,
    • 1 reply
    • 824 views

  19. WHMCS Will Not Open

    By ogunquit,
    • 1 reply
    • 576 views

  20. Time Based 2FA Not Working Anymore

    By davet,   
    • 2 replies
    • 1.4k views

  21. [ WHMCS ] product activation upon payment for specific clients only

    By Aiman H,
    • 1 reply
    • 840 views

  22. OpenSRS PRO shows a blank page

    By Brandwise,   
    • 7 replies
    • 2k views

  23. Exchange Rate Not Updating Correctly

    By danielrvt,
    • 2 replies
    • 850 views

  24. Error 22 - Can anyone help with this?

    By Euitsols,
    • 1 reply
    • 555 views

  25. License stays in REISSUE status

    By JayBird,
    • 0 replies
    • 748 views
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