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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34033 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6559 topics in this forum

  1. Wrong contact name displayed when logged in as a contact

    By celse,   
    • 2 replies
    • 1.4k views

  2. cannot redeclare the internetbs_getcountrycodebyname() functio

    By inaam,
    • 1 reply
    • 979 views

  3. Forced to login after every edge / chrome update

    By slim,
    • 4 replies
    • 1k views

  4. Issue, invoice marked as paid not triggering the date extension/activation

    By Hannan,
    • 3 replies
    • 742 views

  5. Card-XXXX

    By Chris74,
    • 11 replies
    • 3.2k views

  6. Constant Payment Pending Error

    By Pierce,   
    • 3 replies
    • 2.5k views

  7. Potential Security Issues

    By Manchester Web Hosting,   
    • 9 replies
    • 2k views

  8. Huge SPAM ticket chain!

    By indianets,
    • 1 reply
    • 678 views

  9. Files attached out of order by dates.

    By hostnet,
    • 1 reply
    • 668 views

  10. Nameserver Entry Error

    By andrew122.bn,
    • 0 replies
    • 502 views

  11. WHOIS Info button - Client Area

    By edherroj,
    • 2 replies
    • 1.1k views

  12. Stripe Gateway Missing Tax Metadata

    By thatlinuxguy,   
    • 0 replies
    • 2k views

  13. Favicon is not coming in some pages, including login , cart page

    By Shobha Patwal,
    • 7 replies
    • 1.6k views

  14. Credit card not working

    By hamza.cb,   
    • 0 replies
    • 1.3k views

  15. Ordering Issue since upgrade

    By cmshosting,
    • 1 reply
    • 696 views

  16. v6.3 - Hooks:ShoppingCartCheckoutCompletePage

    By nimonogi,
    • 2 replies
    • 923 views

  17. New Order Empty

    By mrtechnik,   
    • 0 replies
    • 908 views

  18. Is there a limit on length of invoices through API?

    By steph.hope,
    • 7 replies
    • 1.5k views

  19. Stripe's receipts description

    By Surc0uf,
    • 0 replies
    • 726 views

  20. Not all cards visible on checkout when using Stripe

    By xnetco,   
    • 0 replies
    • 848 views

  21. Problems after upgrading

    By Apex Managed Services,
    • 2 replies
    • 962 views

  22. Accepted Credit Card Types not updated

    By souzadavi,
    • 2 replies
    • 940 views

  23. SSL sync on clientarea

    By souzadavi,
    • 2 replies
    • 1.3k views

  24. Oops error in general settings after update

    By Louis Switch My Server,
    • 2 replies
    • 1.3k views

  25. Passwords Custom Fields Error

    By souzadavi,
    • 1 reply
    • 730 views
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