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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34746 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6597 topics in this forum

  1. Guests can no longer submit tickets 1 2

    By xyzulu,   
    • 43 replies
    • 6.7k views

  2. Child theme shows only copyright link

    By ChrisTERiS,
    • 9 replies
    • 2.6k views

  3. 12-Hour Time on Front-End

    By MichaelDW96,
    • 0 replies
    • 716 views

  4. Domain Renewal HELPPP

    By newbiedomainseller,
    • 4 replies
    • 1.3k views

  5. Email Piping not working

    By Andrew-FH,
    • 1 reply
    • 1.9k views

  6. unable to insert using Capsule

    By mth-matt,
    • 1 reply
    • 1.1k views

  7. nextinvoicedate field jumping a year

    By Mark Donne,   
    • 0 replies
    • 800 views

  8. Slack 3X the same item

    By vinc1402,
    • 0 replies
    • 759 views

  9. Email Sending Failed - Invalid user id provided (Subject: [Ticket ID: {$ticket_id}] {$ticket_subject}) - errors in activity log for some ticket responses

    By webio,
    • 2 replies
    • 1.5k views

  10. System settings and Apps & Integrations giving 404 error

    By K28,
    • 1 reply
    • 746 views

  11. Security Breach Level 1 - Configuration.php

    By FrogCF,
    • 0 replies
    • 1.8k views

  12. SQL Error from cron select * frmo tbltickets status IN clause empty

    By Trevallion1776,
    • 0 replies
    • 558 views

  13. Cron error Timezone

    By Vs Nu,
    • 1 reply
    • 2.9k views

  14. Cron issues v8.04

    By lims,
    • 1 reply
    • 780 views

  15. error file in admin folder

    By m107,
    • 0 replies
    • 813 views

  16. Email Campaign Bug?

    By Chad,
    • 0 replies
    • 724 views

  17. Email Verification Link Not Verifying Account Due To Custom Template

    By Harrison Mayotte,   
    • 3 replies
    • 2k views

  18. Issue with OpenIDConnect

    By nikhilesh,   
    • 1 reply
    • 1.3k views

  19. CPANEL links going to incorrect account

    By PDJ,
    • 0 replies
    • 504 views

  20. General Settings Redirects to Home Page

    By cameronelsea,   
    • 0 replies
    • 1.1k views

  21. Getting a 403 Forbidden on Marketplace

    By AALayer,
    • 3 replies
    • 797 views

  22. Product Bundle Issues

    By Danellen2989,
    • 3 replies
    • 1.1k views

  23. Stripe charging all unpaid invoices

    By henrimule,   
    • 1 reply
    • 1.7k views

  24. Auto generate a password while creating a new client in version 8

    By ramf,
    • 7 replies
    • 3.3k views

  25. function toPrefixed error

    By nagy00,
    • 7 replies
    • 1.5k views
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