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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25093 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6456 topics in this forum

  1. Huge SPAM ticket chain!

    By indianets,
    • 1 reply
    • 451 views

  2. Files attached out of order by dates.

    By hostnet,
    • 1 reply
    • 503 views

  3. Nameserver Entry Error

    By andrew122.bn,
    • 0 replies
    • 358 views

  4. WHOIS Info button - Client Area

    By edherroj,
    • 2 replies
    • 681 views

  5. Stripe Gateway Missing Tax Metadata

    By thatlinuxguy,   
    • 0 replies
    • 1.3k views

  6. Favicon is not coming in some pages, including login , cart page

    By Shobha Patwal,
    • 7 replies
    • 1.2k views

  7. Credit card not working

    By hamza.cb,   
    • 0 replies
    • 835 views

  8. Ordering Issue since upgrade

    By cmshosting,
    • 1 reply
    • 532 views

  9. v6.3 - Hooks:ShoppingCartCheckoutCompletePage

    By nimonogi,
    • 2 replies
    • 739 views

  10. New Order Empty

    By mrtechnik,   
    • 0 replies
    • 675 views

  11. Is there a limit on length of invoices through API?

    By steph.hope,
    • 7 replies
    • 971 views

  12. Stripe's receipts description

    By Surc0uf,
    • 0 replies
    • 561 views

  13. Not all cards visible on checkout when using Stripe

    By xnetco,   
    • 0 replies
    • 647 views

  14. Problems after upgrading

    By Apex Managed Services,
    • 2 replies
    • 696 views

  15. Accepted Credit Card Types not updated

    By souzadavi,
    • 2 replies
    • 764 views

  16. SSL sync on clientarea

    By souzadavi,
    • 2 replies
    • 967 views

  17. Oops error in general settings after update

    By Louis Switch My Server,
    • 2 replies
    • 1.1k views

  18. Passwords Custom Fields Error

    By souzadavi,
    • 1 reply
    • 587 views

  19. General Settings Oops! error after upgrade 8.0.2

    By loubymar22,
    • 1 reply
    • 561 views

  20. Service & Domain Pricing Display Issue

    By Sami1983,   
    • 3 replies
    • 824 views

  21. Problem after updated to v8.0 with mark as payed invoices..

    By Ezequiel Cattaneo,
    • 1 reply
    • 760 views

  22. Login Screen Keeps Reloading

    By Mark David,
    • 0 replies
    • 419 views

  23. PayPal Onboarding Error 2: Not Acceptable

    By mrtechnik,
    • 0 replies
    • 747 views

  24. Page Not Found after Optimise Tables

    By Faizal1,
    • 1 reply
    • 680 views

  25. how to make YouTube videos responsive in WHMCS?

    By ocastaned,
    • 4 replies
    • 808 views
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