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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34738 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6596 topics in this forum

  1. Login as owner

    By Amir Z,
    • 0 replies
    • 688 views

  2. Cron PHP Version Mismatch

    By ranojit,   
    • 14 replies
    • 10k views

  3. logging me out always

    By round1,
    • 2 replies
    • 1.1k views

  4. Stripe Gateway Error - WHMCS 8.7 w/PHP 8.1

    By jk2035,
    • 2 replies
    • 966 views

  5. Upgrade Failure (stuck on performing update)

    By DanJ,   
    • 10 replies
    • 4k views

  6. Can't update billing address on client side or admin side

    By Evolve Web Hosting,
    • 4 replies
    • 908 views

  7. Remote Transaction Failure. Please Contact Support. stripe link issues with whmcs

    By Subwayhost,
    • 1 reply
    • 1k views

  8. Credit cards / Stripe - Automatically switch default card to latest successful card

    By rkok,
    • 0 replies
    • 708 views

  9. Support ticket error

    By Dkuzik,
    • 2 replies
    • 1k views

  10. "Overage Billing Charges" Feature not working as described

    By zsifat,
    • 0 replies
    • 763 views

  11. Payment Methods page redirects to main page!

    By mah1973,
    • 5 replies
    • 1.3k views

  12. .io Domain Whois

    By ASMHosting,
    • 1 reply
    • 2k views

  13. Custom Fields not showing on order form

    By Darren-H,
    • 0 replies
    • 517 views

  14. Password Reset is being sent to the wrong user/client

    By mrtechnik,
    • 4 replies
    • 1.3k views

  15. Database version '8.7.3-release.1' does not match file version '8.6.1-release.1

    By Rk Barnwal,
    • 1 reply
    • 1.4k views

  16. Incompatible Encoding PHP 8.1

    By Web Host Pro,
    • 3 replies
    • 1.8k views

  17. Cross Sells

    By Olusola,
    • 6 replies
    • 2.5k views

  18. How to fix some warnings

    By Jose Cuccovillo,
    • 2 replies
    • 891 views

  19. email security. emails sent by whmcs could be seen by hosting?

    By Ehsan20,
    • 1 reply
    • 955 views

  20. Upgrade failed

    By jubilo,
    • 2 replies
    • 1.5k views

  21. Amazon SES (Simple E-mail Service) Incompatibilities with WHMCS via SMTP

    By aptinno,
    • 4 replies
    • 5.3k views

  22. Security Update 2023-06-20 - Lifetime owners excluded?

    By Jade D,
    • 20 replies
    • 3.3k views

  23. Getting error "All payment gateways are currently under maintenance, please contact support help desk."

    By Unwritten8035,   
    • 2 replies
    • 3.8k views

  24. Daily Cron Completing Error

    By Mishz0r,
    • 4 replies
    • 3.1k views

  25. "Servers" getting randomly removed

    By Prosecutor,
    • 0 replies
    • 611 views
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