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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34941 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6598 topics in this forum

  1. iDevAffiliate Stopped Capturing Conversions

    By GoogieHost,
    • 1 reply
    • 716 views

  2. Only Displaying Search Result Page

    By alexescamilla,
    • 1 reply
    • 711 views

  3. Login as owner

    By Amir Z,
    • 0 replies
    • 706 views

  4. Cron PHP Version Mismatch

    By ranojit,   
    • 14 replies
    • 10.1k views

  5. logging me out always

    By round1,
    • 2 replies
    • 1.2k views

  6. Stripe Gateway Error - WHMCS 8.7 w/PHP 8.1

    By jk2035,
    • 2 replies
    • 989 views

  7. Upgrade Failure (stuck on performing update)

    By DanJ,   
    • 10 replies
    • 4.1k views

  8. Can't update billing address on client side or admin side

    By Evolve Web Hosting,
    • 4 replies
    • 924 views

  9. Remote Transaction Failure. Please Contact Support. stripe link issues with whmcs

    By Subwayhost,
    • 1 reply
    • 1k views

  10. Credit cards / Stripe - Automatically switch default card to latest successful card

    By rkok,
    • 0 replies
    • 722 views

  11. Support ticket error

    By Dkuzik,
    • 2 replies
    • 1.1k views

  12. "Overage Billing Charges" Feature not working as described

    By zsifat,
    • 0 replies
    • 779 views

  13. Payment Methods page redirects to main page!

    By mah1973,
    • 5 replies
    • 1.3k views

  14. .io Domain Whois

    By ASMHosting,
    • 1 reply
    • 2.2k views

  15. Custom Fields not showing on order form

    By Darren-H,
    • 0 replies
    • 542 views

  16. Password Reset is being sent to the wrong user/client

    By mrtechnik,
    • 4 replies
    • 1.3k views

  17. Database version '8.7.3-release.1' does not match file version '8.6.1-release.1

    By Rk Barnwal,
    • 1 reply
    • 1.4k views

  18. Incompatible Encoding PHP 8.1

    By Web Host Pro,
    • 3 replies
    • 1.9k views

  19. Cross Sells

    By Olusola,
    • 6 replies
    • 2.6k views

  20. How to fix some warnings

    By Jose Cuccovillo,
    • 2 replies
    • 919 views

  21. email security. emails sent by whmcs could be seen by hosting?

    By Ehsan20,
    • 1 reply
    • 977 views

  22. Upgrade failed

    By jubilo,
    • 2 replies
    • 1.5k views

  23. Amazon SES (Simple E-mail Service) Incompatibilities with WHMCS via SMTP

    By aptinno,
    • 4 replies
    • 5.3k views

  24. Security Update 2023-06-20 - Lifetime owners excluded?

    By Jade D,
    • 20 replies
    • 3.4k views

  25. Getting error "All payment gateways are currently under maintenance, please contact support help desk."

    By Unwritten8035,   
    • 2 replies
    • 3.8k views
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