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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25443 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6488 topics in this forum

  1. Clone admin credentials onto another WHMCS instance

    By Jon Mann,
    • 0 replies
    • 238 views

  2. Failed Gateway (Stripe) Payment

    By Raeghan,
    • 1 reply
    • 553 views

  3. These files cannot be decoded by ionCube Loader for the specified PHP version

    By Davidu,
    • 1 reply
    • 863 views

  4. Error with pop3 ticket import

    By SamRudd1152,
    • 0 replies
    • 506 views

  5. One account with multiple subscription and Transfer ownership

    By azzepis,
    • 0 replies
    • 494 views

  6. WHMCS Ticketing no Records Found

    By ahwaznoname,
    • 0 replies
    • 547 views

  7. Get notification if a client pay using credit

    By Kelby,
    • 2 replies
    • 540 views

  8. Anyone has a working .TV who is server?

    By exlhost,
    • 1 reply
    • 520 views

  9. Even after changing the theme it is not showing

    By ahtasnim,
    • 0 replies
    • 406 views

  10. Black screen when order success

    By Rk Barnwal,
    • 1 reply
    • 510 views

  11. Blank Page after clicking on complete order

    By ETS,
    • 5 replies
    • 1.7k views

  12. Can't access admin area after moving servers

    By horamon,
    • 2 replies
    • 512 views

  13. Invoices cron error

    By EmirhaaN,
    • 2 replies
    • 923 views

  14. PHP Version Compatibility - downloads.php

    By mbrando,
    • 3 replies
    • 1.7k views

  15. Directadmin does not display accounts

    By Solutions Techno-Rédac,
    • 0 replies
    • 465 views

  16. Invoice description

    By Kauan,
    • 0 replies
    • 260 views

  17. Issues with  before all currency

    By monsterit,
    • 0 replies
    • 429 views

  18. Get smarty variable in PHP

    By executable77,
    • 1 reply
    • 1.1k views

  19. php/ioncube Issues: Encoding Compatibility Unknown

    By waltr100,   
    • 1 reply
    • 1.2k views

  20. Error: Call to a member function getTemplateVars() on null 1 2

    By JackRabbit,
    • 25 replies
    • 4.9k views

  21. affiliate commission

    By alex_afred,
    • 0 replies
    • 269 views

  22. exception 'Punic\Exception\InvalidLocale' with message ''fa_IR' is not a valid locale identifier' in /home/wtmpibtl/public_html/vendor/punic/punic/code/Data.php:531 Stack trace:

    By berkarg,
    • 4 replies
    • 1.2k views

  23. Error: Call to a member function getRawAttribute() on null

    By Bia2Host.Com,   
    • 5 replies
    • 3.1k views

  24. tblsessions huge size

    By sonuyos,
    • 2 replies
    • 1.5k views

  25. Software Licensing addon

    By JohnV,
    • 0 replies
    • 292 views
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