It looks like they released several maintenance releases, with some addressing issues reported in this post (9.0.1, 9.0.2, 9.0.3). I was just wondering if anyone had a current list of what was still broken after the last maintenance release. Are we saying nothing has been fixed since the initial release of 9.0? None of the maintenance releases actually fixed anything?
I am trying to write a hook for clients that were sent an email with a specific subject. If the client was sent the email, I am wanting to redirect to that email when they login. Is there a direct url to show an email the way it displays when you click the "View Email" button on the Email History page?
Correct. I should've mentioned that the users also have contact records for email notifications. I was just wonder if there was a way to limit the notifications on a ticket by ticket basis, instead of modifying their contact records. Basically, I don't want to turn off all support ticket notifications for them, just possibly on certain tickets. I had a client ask me to limit the ticket notifications to certain people just for one ticket they had.
If you have a client account that has multiple users, and they all have support ticket access, can you limit a support ticket to particular users? Right now, all users that have support ticket access get notified. Some tickets you are only working with one user, and the others don't need to get notified of the ticket. Is there a way to do this? Does a module for it exist?
Hi @WHMCS John,
It's happening on the client side (cart.php). When you click on the product group on our web site, it is delayed showing the products. The admin side doesn't have any speed issue.
One on the product groups has 2 products with a combined total of around 1k to 1.5k configurable options. Of course, the majority of these options are not displayed to the client, and are only used internally for a custom module.
Thanks, @WHMCS John. I'm trying to find ways of speeding up viewing my products with large sets of configurable options. I heard MySQL 8.4 might be faster than 8.0. I posted about my issue here:
I have a lot of configurable options for some of my products (needed for a custom server module). This makes the load time of these products slow on the web site. It can take 5-7 seconds for the products to even display on the page, once you click on the product group. Is there anyway to increase the speed for these products (database indexes, etc)? I have tried adding CPU and memory to my server, but it doesn't seem to help. I have even tried performance tweaks for MySQL 8.0 without any luck. I think the way WHMCS accesses products with large sets of configurable options, is not very efficient.