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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (33722 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6554 topics in this forum

  1. Invalid Token Even After Upgrade to 5.2.12 1 2

    By XiNiX,   
    • 30 replies
    • 4.6k views

  2. [UNCONFIRMED] Configurable Package Addon >> Downgrade/Upgrade of the Mailing Lists Configurable

    By TekStorm Inc - James,
    • 0 replies
    • 511 views

  3. Not able to cancel a pending order on 5.2.14

    By Db2000,
    • 1 reply
    • 731 views

  4. Invalid upload filename. Valid filenames contain only alpha-numeric, dot, hyphen and underscor

    By mtk,
    • 4 replies
    • 1.3k views

  5. [Confirmed] Admin password reset error : Call to undefined function html_entities_decode()

    By stef_dotcom,
    • 6 replies
    • 1.4k views

  6. Graphs in reports stopped working

    By stormy,
    • 14 replies
    • 2.4k views

  7. Customer Summary: Credit Balance is Incorrect

    By epretorious,
    • 1 reply
    • 717 views

  8. Strict Standards: Non-static method WHMCS_Nominet::init() should not be called statically

    By ivaserver,
    • 1 reply
    • 795 views

  9. whois .ru Problems

    By takerhost,
    • 4 replies
    • 990 views

  10. Cancelling a [Plesk 11.0.x] Service Does not Cancel the Service.

    By epretorious,   
    • 4 replies
    • 1.2k views

  11. 5.2.14 - Calendar Issue

    By lance,
    • 2 replies
    • 730 views

  12. Invoice Payment Reminders being sent after I have disabled them.

    By jbermudez,
    • 4 replies
    • 944 views

  13. 5.2.13 --> 5.2.14 patch " add addons button inoperable in product/services "

    By mediastream,
    • 1 reply
    • 626 views

  14. 5.2.13 upgrade no cron job email sent.

    By And then there was one les,
    • 7 replies
    • 1.2k views

  15. Bulk Domain Search can't check multiple .nu domains

    By ditto,
    • 1 reply
    • 737 views

  16. 5.2.12 - data feeds stopped working

    By lance,
    • 15 replies
    • 2.4k views

  17. Incorrect encoding of apostrophe in emails since 5.2.13/5.1.14

    By ioni,
    • 6 replies
    • 984 views

  18. WHMCS 5.1.14 / admin order / loading icon for product config options

    By Terra,
    • 3 replies
    • 1k views

  19. Cleanup Operations

    By wsa,
    • 9 replies
    • 2.1k views

  20. Arabic words in activity log

    By mixathost.com,
    • 5 replies
    • 1.8k views

  21. update from 5.2.12 to 5.2.13 error WHOIS 1 2

    By domainxhosting,   
    • 36 replies
    • 5.4k views

  22. All Invoice and product currency change to USD

    By northgate,
    • 2 replies
    • 841 views

  23. PDF Batch does not work with 5.2.13

    By easyswiss,
    • 12 replies
    • 2.5k views

  24. Custom Fields not showing on order form!

    By zazups,
    • 2 replies
    • 1.7k views

  25. problem in attachments after upgrading to 5.2.13

    By mixathost.com,
    • 7 replies
    • 2.5k views
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