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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34025 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6559 topics in this forum

  1. Ticket Display - Order

    By DavidBee,
    • 6 replies
    • 2.3k views

  2. Credit funds and additional currencies

    By faisal,
    • 3 replies
    • 716 views

  3. Affiliate Pending Commissions duplicated on refresh

    By ftptoday,
    • 0 replies
    • 565 views

  4. VAT does not reflect in the Cart Summary of Ajax Order Template

    By SindreM,   
    • 1 reply
    • 1.5k views

  5. Promotions not working properly whmcs 5.2.14

    By drosendo,   
    • 1 reply
    • 823 views

  6. Invalid Token Even After Upgrade to 5.2.12 1 2

    By XiNiX,   
    • 30 replies
    • 4.6k views

  7. [UNCONFIRMED] Configurable Package Addon >> Downgrade/Upgrade of the Mailing Lists Configurable

    By TekStorm Inc - James,
    • 0 replies
    • 530 views

  8. Not able to cancel a pending order on 5.2.14

    By Db2000,
    • 1 reply
    • 750 views

  9. Invalid upload filename. Valid filenames contain only alpha-numeric, dot, hyphen and underscor

    By mtk,
    • 4 replies
    • 1.3k views

  10. [Confirmed] Admin password reset error : Call to undefined function html_entities_decode()

    By stef_dotcom,
    • 6 replies
    • 1.4k views

  11. Graphs in reports stopped working

    By stormy,
    • 14 replies
    • 2.4k views

  12. Customer Summary: Credit Balance is Incorrect

    By epretorious,
    • 1 reply
    • 732 views

  13. Strict Standards: Non-static method WHMCS_Nominet::init() should not be called statically

    By ivaserver,
    • 1 reply
    • 824 views

  14. whois .ru Problems

    By takerhost,
    • 4 replies
    • 1k views

  15. Cancelling a [Plesk 11.0.x] Service Does not Cancel the Service.

    By epretorious,   
    • 4 replies
    • 1.3k views

  16. 5.2.14 - Calendar Issue

    By lance,
    • 2 replies
    • 747 views

  17. Invoice Payment Reminders being sent after I have disabled them.

    By jbermudez,
    • 4 replies
    • 970 views

  18. 5.2.13 --> 5.2.14 patch " add addons button inoperable in product/services "

    By mediastream,
    • 1 reply
    • 647 views

  19. 5.2.13 upgrade no cron job email sent.

    By And then there was one les,
    • 7 replies
    • 1.2k views

  20. Bulk Domain Search can't check multiple .nu domains

    By ditto,
    • 1 reply
    • 760 views

  21. 5.2.12 - data feeds stopped working

    By lance,
    • 15 replies
    • 2.5k views

  22. Incorrect encoding of apostrophe in emails since 5.2.13/5.1.14

    By ioni,
    • 6 replies
    • 1k views

  23. WHMCS 5.1.14 / admin order / loading icon for product config options

    By Terra,
    • 3 replies
    • 1k views

  24. Cleanup Operations

    By wsa,
    • 9 replies
    • 2.1k views

  25. Arabic words in activity log

    By mixathost.com,
    • 5 replies
    • 1.8k views
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