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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35783 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6609 topics in this forum

  1. invoice_items does not show the first item in email templates

    By websavers,
    • 4 replies
    • 1.5k views

  2. [iWHMCS] unable to change ticket status to custom statuses

    By websavers,
    • 3 replies
    • 984 views

  3. Duplicated email templates

    By Krasivye,
    • 0 replies
    • 809 views

  4. Less than optimal translation in Dutch

    By cascer1,
    • 2 replies
    • 1k views

  5. iPhone App not working on iPhone 6 IOS 8.1

    By wouter.galia,
    • 3 replies
    • 1.2k views

  6. [iWHMCS] unable to select text in support tickets

    By websavers,
    • 0 replies
    • 692 views

  7. Dashboard errors

    By sgrayban,
    • 1 reply
    • 963 views

  8. Plesk Product/Subscription Password Security Error code: 1019 when plesk password reqs set to high

    By websavers,
    • 3 replies
    • 1.9k views

  9. Project Management Addon: Direct linking to project fails with "Access Denied"

    By websavers,
    • 1 reply
    • 801 views

  10. Adding payment to merged invoice, sends out parent invoices emails

    By Eminos,
    • 3 replies
    • 1.1k views

  11. Refund Transaction does-not reduce amount from credits

    By AndyW,
    • 4 replies
    • 1.4k views

  12. activation date, due date, invoice data questions

    By massa,
    • 8 replies
    • 2.5k views

  13. Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

    By websavers,
    • 1 reply
    • 2.3k views

  14. Bug in bulk price updater - v 5.3.10

    By skoda,
    • 1 reply
    • 905 views

  15. InvoiceCreationPreEmail not working

    By Kian,
    • 3 replies
    • 1.7k views

  16. Redirection doesn't happen in 5.3.10 on forwardpage.tpl

    By paperweight,
    • 1 reply
    • 838 views

  17. Misspelt word - Admin language file, English

    By aus_dave,
    • 3 replies
    • 858 views

  18. Order Confirmation Email Not Showing VAT/TAX on Upgrades

    By Mark Donne,
    • 1 reply
    • 1k views

  19. Error control bug with invoices, transactions, orders

    By durangod,
    • 1 reply
    • 1.1k views

  20. Reporting incorrect whois server for the TLD .eu

    By DS-Dennis,
    • 4 replies
    • 1.2k views

  21. Disabling SSL3 in Apache prevents Paypal IPN Callback

    By diablotf,
    • 1 reply
    • 1.2k views

  22. iWHMCS Billing tab numerical displays need to be tweaked

    By websavers,
    • 3 replies
    • 970 views

  23. Links in email templates not rendering correctly

    By itsmir,
    • 1 reply
    • 1k views

  24. Ticket from Sub-Accounts and wrong CC Recipients

    By ditto,
    • 3 replies
    • 1.1k views

  25. Changed paid invoices after merge Client accounts

    By com2,
    • 1 reply
    • 889 views
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