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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37179 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6616 topics in this forum

  1. 2Checkout force recurring bug

    By yggdrasil,
    • 1 reply
    • 1.2k views

  2. API 403 Bug?

    By Tikuf,
    • 5 replies
    • 5.4k views

  3. Automation features Cron job processing hooks more than one time per run.

    By rdavis,   
    • 1 reply
    • 1.5k views

  4. Currency Number of Digits Problem in Invoice

    By wbudhysantika,
    • 1 reply
    • 1.3k views

  5. ClientDetailsValidation > Work in creditcard.php

    By Burti,
    • 3 replies
    • 1.1k views

  6. Custom Fields - Support Tickets

    By epaslv,   
    • 3 replies
    • 1.1k views

  7. Disabled payment gateway showing on the checkout page

    By arhost,
    • 1 reply
    • 1.2k views

  8. invoice_items does not show the first item in email templates

    By websavers,
    • 4 replies
    • 1.6k views

  9. [iWHMCS] unable to change ticket status to custom statuses

    By websavers,
    • 3 replies
    • 1k views

  10. Duplicated email templates

    By Krasivye,
    • 0 replies
    • 831 views

  11. Less than optimal translation in Dutch

    By cascer1,
    • 2 replies
    • 1.1k views

  12. iPhone App not working on iPhone 6 IOS 8.1

    By wouter.galia,
    • 3 replies
    • 1.2k views

  13. [iWHMCS] unable to select text in support tickets

    By websavers,
    • 0 replies
    • 720 views

  14. Dashboard errors

    By sgrayban,
    • 1 reply
    • 998 views

  15. Plesk Product/Subscription Password Security Error code: 1019 when plesk password reqs set to high

    By websavers,
    • 3 replies
    • 2k views

  16. Project Management Addon: Direct linking to project fails with "Access Denied"

    By websavers,
    • 1 reply
    • 847 views

  17. Adding payment to merged invoice, sends out parent invoices emails

    By Eminos,
    • 3 replies
    • 1.2k views

  18. Refund Transaction does-not reduce amount from credits

    By AndyW,
    • 4 replies
    • 1.5k views

  19. activation date, due date, invoice data questions

    By massa,
    • 8 replies
    • 2.5k views

  20. Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

    By websavers,
    • 1 reply
    • 2.3k views

  21. Bug in bulk price updater - v 5.3.10

    By skoda,
    • 1 reply
    • 939 views

  22. InvoiceCreationPreEmail not working

    By Kian,
    • 3 replies
    • 1.7k views

  23. Redirection doesn't happen in 5.3.10 on forwardpage.tpl

    By paperweight,
    • 1 reply
    • 872 views

  24. Misspelt word - Admin language file, English

    By aus_dave,
    • 3 replies
    • 906 views

  25. Order Confirmation Email Not Showing VAT/TAX on Upgrades

    By Mark Donne,
    • 1 reply
    • 1.1k views
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