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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35515 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. [iWHMCS] unable to select text in support tickets

    By websavers,
    • 0 replies
    • 682 views

  2. Dashboard errors

    By sgrayban,
    • 1 reply
    • 953 views

  3. Plesk Product/Subscription Password Security Error code: 1019 when plesk password reqs set to high

    By websavers,
    • 3 replies
    • 1.9k views

  4. Project Management Addon: Direct linking to project fails with "Access Denied"

    By websavers,
    • 1 reply
    • 793 views

  5. Adding payment to merged invoice, sends out parent invoices emails

    By Eminos,
    • 3 replies
    • 1.1k views

  6. Refund Transaction does-not reduce amount from credits

    By AndyW,
    • 4 replies
    • 1.4k views

  7. activation date, due date, invoice data questions

    By massa,
    • 8 replies
    • 2.4k views

  8. Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

    By websavers,
    • 1 reply
    • 2.2k views

  9. Bug in bulk price updater - v 5.3.10

    By skoda,
    • 1 reply
    • 895 views

  10. InvoiceCreationPreEmail not working

    By Kian,
    • 3 replies
    • 1.7k views

  11. Redirection doesn't happen in 5.3.10 on forwardpage.tpl

    By paperweight,
    • 1 reply
    • 829 views

  12. Misspelt word - Admin language file, English

    By aus_dave,
    • 3 replies
    • 846 views

  13. Order Confirmation Email Not Showing VAT/TAX on Upgrades

    By Mark Donne,
    • 1 reply
    • 1k views

  14. Error control bug with invoices, transactions, orders

    By durangod,
    • 1 reply
    • 1.1k views

  15. Reporting incorrect whois server for the TLD .eu

    By DS-Dennis,
    • 4 replies
    • 1.1k views

  16. Disabling SSL3 in Apache prevents Paypal IPN Callback

    By diablotf,
    • 1 reply
    • 1.2k views

  17. iWHMCS Billing tab numerical displays need to be tweaked

    By websavers,
    • 3 replies
    • 953 views

  18. Links in email templates not rendering correctly

    By itsmir,
    • 1 reply
    • 1k views

  19. Ticket from Sub-Accounts and wrong CC Recipients

    By ditto,
    • 3 replies
    • 1.1k views

  20. Changed paid invoices after merge Client accounts

    By com2,
    • 1 reply
    • 877 views

  21. Adding payment to invoice via iWHMCS does not send confirmation via email.

    By Damo,
    • 1 reply
    • 954 views

  22. The send message option on product tab sends to random clients.

    By ADz83,
    • 3 replies
    • 872 views

  23. OTA Google Auth stopped working

    By sgrayban,
    • 2 replies
    • 1.1k views

  24. iWHMCS view invoices

    By TheHostingHeroes,
    • 6 replies
    • 1.4k views

  25. iWHMCS: Most clients don't show up when creating a ticket for an existing client

    By websavers,
    • 1 reply
    • 754 views
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