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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (23989 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6360 topics in this forum

  1. Credit funds and additional currencies

    By faisal,
    • 3 replies
    • 439 views

  2. Affiliate Pending Commissions duplicated on refresh

    By ftptoday,
    • 0 replies
    • 373 views

  3. VAT does not reflect in the Cart Summary of Ajax Order Template

    By SindreM,   
    • 1 reply
    • 994 views

  4. Promotions not working properly whmcs 5.2.14

    By drosendo,   
    • 1 reply
    • 568 views

  5. Invalid Token Even After Upgrade to 5.2.12 1 2

    By XiNiX,   
    • 30 replies
    • 3.3k views

  6. [UNCONFIRMED] Configurable Package Addon >> Downgrade/Upgrade of the Mailing Lists Configurable

    By TekStorm Inc - James,
    • 0 replies
    • 338 views

  7. Not able to cancel a pending order on 5.2.14

    By Db2000,
    • 1 reply
    • 523 views

  8. Invalid upload filename. Valid filenames contain only alpha-numeric, dot, hyphen and underscor

    By mtk,
    • 4 replies
    • 894 views

  9. [Confirmed] Admin password reset error : Call to undefined function html_entities_decode()

    By stef_dotcom,
    • 6 replies
    • 904 views

  10. Graphs in reports stopped working

    By stormy,
    • 14 replies
    • 1.3k views

  11. Customer Summary: Credit Balance is Incorrect

    By epretorious,
    • 1 reply
    • 510 views

  12. Strict Standards: Non-static method WHMCS_Nominet::init() should not be called statically

    By ivaserver,
    • 1 reply
    • 524 views

  13. whois .ru Problems

    By takerhost,
    • 4 replies
    • 555 views

  14. Cancelling a [Plesk 11.0.x] Service Does not Cancel the Service.

    By epretorious,   
    • 4 replies
    • 655 views

  15. 5.2.14 - Calendar Issue

    By lance,
    • 2 replies
    • 462 views

  16. Invoice Payment Reminders being sent after I have disabled them.

    By jbermudez,
    • 4 replies
    • 585 views

  17. 5.2.13 --> 5.2.14 patch " add addons button inoperable in product/services "

    By mediastream,
    • 1 reply
    • 446 views

  18. 5.2.13 upgrade no cron job email sent.

    By And then there was one les,
    • 7 replies
    • 795 views

  19. Bulk Domain Search can't check multiple .nu domains

    By ditto,
    • 1 reply
    • 530 views

  20. 5.2.12 - data feeds stopped working

    By lance,
    • 15 replies
    • 1.5k views

  21. Incorrect encoding of apostrophe in emails since 5.2.13/5.1.14

    By ioni,
    • 6 replies
    • 663 views

  22. WHMCS 5.1.14 / admin order / loading icon for product config options

    By Terra,
    • 3 replies
    • 727 views

  23. Cleanup Operations

    By wsa,
    • 9 replies
    • 1.4k views

  24. Arabic words in activity log

    By mixathost.com,
    • 5 replies
    • 1.4k views

  25. update from 5.2.12 to 5.2.13 error WHOIS 1 2

    By domainxhosting,   
    • 36 replies
    • 4.2k views
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