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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35784 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6609 topics in this forum

  1. Server Group Confusion

    By Trax,   
    • 4 replies
    • 2.5k views

  2. domainchecker.php is not working since upgrade to version 6

    By iguanahost,   
    • 2 replies
    • 959 views

  3. Unknown cron.php error

    By Grompel,   
    • 7 replies
    • 1.7k views

  4. 403 Forbidden A potentially unsafe operation has been detected in your request to this site.

    By causion,
    • 3 replies
    • 4.3k views

  5. ticket replies going to wrong address

    By snake,
    • 2 replies
    • 832 views

  6. Hosting your own ioncube files

    By durangod,
    • 1 reply
    • 1k views

  7. Fatal error: Class 'TCPDF' not found in includes\classes\WHMCS\PDF.php

    By mnmmp,
    • 1 reply
    • 2.5k views

  8. Analytics and Livehelp in Footer?

    By Webdomain.com,
    • 5 replies
    • 1.3k views

  9. Drop down menu remains open in public view

    By Techology,
    • 6 replies
    • 1.1k views

  10. Security Questions

    By BAJI26,
    • 3 replies
    • 2.1k views

  11. Problems with cron jobs

    By snake,
    • 2 replies
    • 1.2k views

  12. Email Sending Failed - SMTP connect() failed.

    By snake,
    • 1 reply
    • 1.4k views

  13. Cron job gives error

    By heyjoe,   
    • 0 replies
    • 1k views

  14. WHMCS issue

    By vinayank,
    • 1 reply
    • 795 views

  15. Invoice problems

    By dutchnet,
    • 1 reply
    • 1.5k views

  16. Can't create new order from admin

    By Pagchen,   
    • 2 replies
    • 1.3k views

  17. unwanted user switching in client area

    By Remitur,
    • 1 reply
    • 938 views

  18. Invoice Payment Confirmation email not correct

    By Frankc,
    • 3 replies
    • 1.8k views

  19. Disabling Buyer Protection in Paypal

    By EvanH,
    • 3 replies
    • 8.2k views

  20. awhmcs broken

    By NoDoze,
    • 7 replies
    • 2k views

  21. [Confirmed] Empty <p></p> at the beginning of every support ticket reply

    By Serenade,
    • 1 reply
    • 1.5k views

  22. 6.3.1 ticket reply caches in Chrome on Macbook

    By Terra,
    • 1 reply
    • 962 views

  23. Menu issue on iPad Air in portrait mode

    By bluesteam,
    • 4 replies
    • 1.3k views

  24. iWHMCS Awaiting Reply Tickets seem to be wrong?

    By websavers,   
    • 3 replies
    • 1.2k views

  25. Styling of printed invoice issue

    By bluesteam,
    • 2 replies
    • 1.2k views
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