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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (24018 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6364 topics in this forum

  1. Disabled payment gateway showing on the checkout page

    By arhost,
    • 1 reply
    • 751 views

  2. invoice_items does not show the first item in email templates

    By websavers,
    • 4 replies
    • 898 views

  3. [iWHMCS] unable to change ticket status to custom statuses

    By websavers,
    • 3 replies
    • 545 views

  4. Duplicated email templates

    By Krasivye,
    • 0 replies
    • 446 views

  5. Less than optimal translation in Dutch

    By cascer1,
    • 2 replies
    • 605 views

  6. iPhone App not working on iPhone 6 IOS 8.1

    By wouter.galia,
    • 3 replies
    • 552 views

  7. [iWHMCS] unable to select text in support tickets

    By websavers,
    • 0 replies
    • 373 views

  8. Dashboard errors

    By sgrayban,
    • 1 reply
    • 527 views

  9. Plesk Product/Subscription Password Security Error code: 1019 when plesk password reqs set to high

    By websavers,
    • 3 replies
    • 1.4k views

  10. Project Management Addon: Direct linking to project fails with "Access Denied"

    By websavers,
    • 1 reply
    • 475 views

  11. Adding payment to merged invoice, sends out parent invoices emails

    By Eminos,
    • 3 replies
    • 637 views

  12. Refund Transaction does-not reduce amount from credits

    By AndyW,
    • 4 replies
    • 785 views

  13. activation date, due date, invoice data questions

    By massa,
    • 8 replies
    • 996 views

  14. Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

    By websavers,
    • 1 reply
    • 1.6k views

  15. Bug in bulk price updater - v 5.3.10

    By skoda,
    • 1 reply
    • 533 views

  16. InvoiceCreationPreEmail not working

    By Kian,
    • 3 replies
    • 1.2k views

  17. Redirection doesn't happen in 5.3.10 on forwardpage.tpl

    By paperweight,
    • 1 reply
    • 431 views

  18. Misspelt word - Admin language file, English

    By aus_dave,
    • 3 replies
    • 531 views

  19. Order Confirmation Email Not Showing VAT/TAX on Upgrades

    By Mark Donne,
    • 1 reply
    • 529 views

  20. Error control bug with invoices, transactions, orders

    By durangod,
    • 1 reply
    • 677 views

  21. Reporting incorrect whois server for the TLD .eu

    By DS-Dennis,
    • 4 replies
    • 677 views

  22. Disabling SSL3 in Apache prevents Paypal IPN Callback

    By diablotf,
    • 1 reply
    • 802 views

  23. iWHMCS Billing tab numerical displays need to be tweaked

    By websavers,
    • 3 replies
    • 550 views

  24. Links in email templates not rendering correctly

    By itsmir,
    • 1 reply
    • 593 views

  25. Ticket from Sub-Accounts and wrong CC Recipients

    By ditto,
    • 3 replies
    • 563 views
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