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Refund Credit Note amount incorrect when processing invoice with mix of payment & credit


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Bug report for WHMCS 5.3.11


1. Create an invoice for £5, client pays, then refund as credit note = £5 credit will be added to balance

2. Create a second invoice for £9, add credit note, client pays £4 difference = credit balance is 0

3. Refund the second invoice as credit note = only £4 are added as credit note. The "refund amount" was left empty as advised in WHMCS to refund the full amount.


Error: On the second refund, not the full amount are added as credit, only the paid difference is added. Expected behaviour would be to credit £9 on second invoice when refunding, not just the £4.

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When I click on the second refund link, it clearly shows I am refunding the transaction to pay the second amount. When you go back to the credit tab you can see $5 added to the invoice and a total of $4 due. You have to refund the credit seperately and that can be done via the credit tab on the invoice.


This might be confusing, but its not defective behavior.


Have a great day,


Nate C

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