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stormy

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stormy last won the day on December 7 2018

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About stormy

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  1. Under which circumstances is the "Upgrade Order Cancelled" email sent? I've already seen it sent incorrectly twice, to customers that had upgraded correctly months ago and had no outstanding orders or invoices.
  2. This URL stopped working with a 502 error: https://www.google.com/jsapi As a result, all graphs in reports stopped working. I don't know if this is a temporary glitch, but I've found docs that call this "the old code": https://developers.google.com/chart/interactive/docs/basic_load_libs#update-library-loader-code I hope this can be hotfixed if the old api doesn't work any more.
  3. I live in a "normal" country called Spain, I think it's as "normal" as Italy and Portugal, although I envy many things from both countries! We are subject to the same stringent tax rules as the rest of the Euro Zone, and I take invoicing very seriously. I know it's unfortunate that WHMCS is in the UK where the system allows for a lot more leeway. As everyone else, I've done all the necessary workarounds to make sure my WHMCS invoicing is legal, with consecutive invoices, fixed invoice data, no zero amount invoices, not using the credit system, etc. I'm sure you all have done the same. WHMCS billing contacts have been a part of WHMCS forever: https://docs.whmcs.com/Clients:Contacts_Tab#Billing_Contact All they were missing was the Tax ID field. Now, if you think they are a bad idea, you can choose not to implement them. But the Tax ID field is not the problem. In fact, it's a bigger problem to have wildly different invoice details with the same Tax ID, which is what's been happening until now.
  4. (sorry for the double post!) Also - the contract is always with the main account holder, not with the Contacts. I'll also add that if you allow the modification of the main account details, that changes invoices too, and the only record of the changes, as you know, is the one email that WHMCS will send you about it. I see a lot more potential for good than for bad with this. I know our customers have been asking for this feature!
  5. Well, I think I have bad news for you then. All that you mentioned is already happenning in WHMCS. Customers can already select a contact as the billing contact and use any name and contact data that they please. The invoices will still keep the tax number of the main account, but that doesn't make those invoices with different names less wrong.
  6. That's funny, we've been asking for years to have a tax field for Contacts so customers can solve their billing problems using contacts. What problems do you think it could cause?
  7. stormy

    Will invoice numbering reset at midnight?

    Done, thanks! And Happy New Year to all of us crazies that work every day!!! 😄
  8. stormy

    Will invoice numbering reset at midnight?

    Ok - it gets worse. It seems that the NUMBER variable got reset on December 31st at the automation time, and the YEAR variable got reset today at the automation time. So now I have seven invoices from 2018 that have duplicate numbers and are out of series. And all my 2019 invoices start on number 9. Every invoice from yesterday and today needs to be manually corrected and resent.
  9. stormy

    Will invoice numbering reset at midnight?

    So did I - and it never worked for me either! 😄 Unfortunately it didn't work correctly. I have the format set as "D{YEAR}-{NUMBER}". At midnight the NUMBER variable got reset but the YEAR did not! The year got reset at 10:00 when the automation run. So - shall I fill a bug report or open a ticket?
  10. stormy

    Will invoice numbering reset at midnight?

    My invoice automation runs at 10:00 am, so probably no luck! 😄
  11. I have my EU VAT Addon configured with "Auto Reset Numbering" set annually. Now that the cron runs every 5 minutes, will it finally reset the invoice numbering at 0:00 January 1st? (which is the only correct behaviour) Or will it still reset them at the time the automations run, as usual? This is no use, because customers can generate invoices before this happens, which would need to be manually corrected one by one, as well as the "next invoice" number once that is done. We'll see tonight...
  12. Ah, I didn't look at the "ClientAreaFooterOutput" part. By the way, I've added to this hook another useful snippet to filter question marks from knowledgebase searches: jQuery('#kbsearch').submit(function() { var search = jQuery('#kbsearch input[name="search"]').val(); search = search.replace(/\?/g, ""); search = search.replace(/\¿/g, ""); jQuery('#kbsearch input[name="search"]').val(search); return true; }); Customers will frequently use question marks and they get less search results because they are used in the actual search.
  13. Not if you use external forms that post to the domain search. So this is the better option overall!!!
  14. There's another reason for using the hook instead of modifying the template!
  15. Awesome! Is there any advantage of the hook over editing the template? Besides not needing to edit the template, of course 🙂
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