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HotFix: CORE-8346 - Contact Form shows validation error on load

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  • WHMCS Developer

We have become aware of a functional issue in the 5.3.12 release published on Wednesday, 25 Feb 2015, which affects the Contact Us page if the Pre-Sale Form Destination is not configured to use a specific department.




Under the Setup > General Settings > Mail tab > Presales Form Destination choose a specific department. Then, clear the 'Presales Contact Form Email' field.


Alternatively, we are releasing a hot-fix patch which corrects the premature validation error when a department is not associated with the Contact Us form. To apply the hot-fix, see below.


Applying the Hot-Fix


To apply the fix, download the zip file from the link below. Extract the contents, a single file named “contact.php”, and upload it to the base folder of your WHMCS installation.




Note: This file is only valid if you are running Version 5.3.12.

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