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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35780 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6609 topics in this forum

  1. Ticket(s) Awaiting Reply Bug?

    By SnipHosting,
    • 1 reply
    • 1.9k views

  2. Ticket Display - Order

    By DavidBee,
    • 6 replies
    • 2.7k views

  3. Credit funds and additional currencies

    By faisal,
    • 3 replies
    • 886 views

  4. Affiliate Pending Commissions duplicated on refresh

    By ftptoday,
    • 0 replies
    • 706 views

  5. VAT does not reflect in the Cart Summary of Ajax Order Template

    By SindreM,   
    • 1 reply
    • 1.7k views

  6. Promotions not working properly whmcs 5.2.14

    By drosendo,   
    • 1 reply
    • 963 views

  7. Invalid Token Even After Upgrade to 5.2.12 1 2

    By XiNiX,   
    • 30 replies
    • 5.3k views

  8. [UNCONFIRMED] Configurable Package Addon >> Downgrade/Upgrade of the Mailing Lists Configurable

    By TekStorm Inc - James,
    • 0 replies
    • 641 views

  9. Not able to cancel a pending order on 5.2.14

    By Db2000,
    • 1 reply
    • 877 views

  10. Invalid upload filename. Valid filenames contain only alpha-numeric, dot, hyphen and underscor

    By mtk,
    • 4 replies
    • 1.8k views

  11. [Confirmed] Admin password reset error : Call to undefined function html_entities_decode()

    By stef_dotcom,
    • 6 replies
    • 1.7k views

  12. Graphs in reports stopped working

    By stormy,
    • 14 replies
    • 2.7k views

  13. Customer Summary: Credit Balance is Incorrect

    By epretorious,
    • 1 reply
    • 852 views

  14. Strict Standards: Non-static method WHMCS_Nominet::init() should not be called statically

    By ivaserver,
    • 1 reply
    • 995 views

  15. whois .ru Problems

    By takerhost,
    • 4 replies
    • 1.2k views

  16. Cancelling a [Plesk 11.0.x] Service Does not Cancel the Service.

    By epretorious,   
    • 4 replies
    • 1.5k views

  17. 5.2.14 - Calendar Issue

    By lance,
    • 2 replies
    • 877 views

  18. Invoice Payment Reminders being sent after I have disabled them.

    By jbermudez,
    • 4 replies
    • 1.2k views

  19. 5.2.13 --> 5.2.14 patch " add addons button inoperable in product/services "

    By mediastream,
    • 1 reply
    • 749 views

  20. 5.2.13 upgrade no cron job email sent.

    By And then there was one les,
    • 7 replies
    • 1.5k views

  21. Bulk Domain Search can't check multiple .nu domains

    By ditto,
    • 1 reply
    • 894 views

  22. 5.2.12 - data feeds stopped working

    By lance,
    • 15 replies
    • 2.9k views

  23. Incorrect encoding of apostrophe in emails since 5.2.13/5.1.14

    By ioni,
    • 6 replies
    • 1.2k views

  24. WHMCS 5.1.14 / admin order / loading icon for product config options

    By Terra,
    • 3 replies
    • 1.2k views

  25. Cleanup Operations

    By wsa,
    • 9 replies
    • 2.4k views
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