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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (38810 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6648 topics in this forum

  1. Paypal stopped working after updating 1 2

    By lance,
    • 33 replies
    • 6.5k views

  2. Order Form in 5.2.7 fails to update on client side

    By gbrowne40,
    • 1 reply
    • 978 views

  3. Multiple Customer

    By fragger,
    • 1 reply
    • 1.1k views

  4. Multiple cpanel groups locations issue

    By hollymann,   
    • 0 replies
    • 1.4k views

  5. Deleted administrator but still see it in ticket flaging section

    By Jbro,
    • 0 replies
    • 731 views

  6. Nominet Not Updating expiry date

    By lance,
    • 2 replies
    • 875 views

  7. v5.2.7 Admin unpaid invoices list Mark All checkbox not working

    By insider1,
    • 2 replies
    • 991 views

  8. Merging 2 customers using 2 different currencies

    By dimitrifrom31,
    • 1 reply
    • 783 views

  9. Invalid token

    By bobo5555,
    • 2 replies
    • 1.3k views

  10. v5.1.9 - Session variables not populated when product is added via URL

    By SeanP,
    • 7 replies
    • 1.4k views

  11. Systpl and General Settings

    By fragger,
    • 0 replies
    • 982 views

  12. v5.2.5 - Special character (£) prevents message in ticket replies/creation

    By Vox,
    • 4 replies
    • 2.2k views

  13. Have to enable Income Forcast and Income Overview for homepage to work

    By benblee,
    • 2 replies
    • 1.1k views

  14. 5.2.7 Select all checkbox not working

    By copernico,
    • 4 replies
    • 1.4k views

  15. [Case #2989] Unexpected payment method value. During downgrade.

    By WIS hosting,
    • 8 replies
    • 3.7k views

  16. 5.1.9 Renewal for multiple domains fails halfway through but no error

    By stormy,
    • 7 replies
    • 1.5k views

  17. Delete Order Hook

    By fragger,
    • 1 reply
    • 1.1k views

  18. Weird Characters in Emails

    By artaex,
    • 2 replies
    • 1.3k views

  19. Submit Bug

    By imtiax,
    • 0 replies
    • 835 views

  20. Plesk 10 & expiration dates

    By mtk,   
    • 2 replies
    • 2k views

  21. customer logged out when searching support tickets

    By Guest benpotter1991,
    • 0 replies
    • 812 views

  22. This is an active domain, hence no need to renew it

    By lfrauseo,
    • 2 replies
    • 1k views

  23. Massaction / Orderdetail Page Deletebutton

    By fragger,
    • 1 reply
    • 1.2k views

  24. 5.0.8 Problem with db_make_safe_human_date()

    By JamesK,
    • 1 reply
    • 873 views

  25. Password Reset Not Working

    By artaex,
    • 2 replies
    • 3.2k views
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