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  1. Guys How to achieve this that certain people can open tickets by email? for example certain group. I have some vip customers that I want to enable this without risking spam?
  2. Can any body please help me with 301 redirect for only knowledgebase? Old url is: mydomain.com/members New url is: clients.newdomain.com Just knowledgbase redirect ? mydomain.com/members/index.php?rp=/knowledgebase/..... should redirect to clients.newdomain.com/index.php?rp=/knowledgebase/...
  3. I want to use security questions at the time of registration different ways . I want to ask customer to enter a 6 number that will be used for not only password recovery but also as future support pin number. Does this make sense? Is it a good Idea ? What do you think ?
  4. Lagom is also useless just a way to get your email address unless you make payment and I do not want to fill up my whmcs with all those addons just for email to look better so I give up I will make it clean myself thanks any way
  5. Thanks I downloaded it but in the instruction for installation it says ## Installation 1. Copy Stylesheet to Settings => General => Email => Stylesheet 2. Copy header.tpl content to Settings => General => Email => Header 3. Coy footer.tpl content to Settings => General => Email => footer 4. Edit every message and replace its content with all the various *.tpl file's content. I have no idea what it means. I do not have in my whmcs settings general email styleheet ?
  6. Need better email style , Where to begin? Any premade email style I can just copy and paste in there?
  7. So after a long time using very old whmcs version I uplgraded to latest manually and recently I see a new update With my latest whmcs I can go for automatic update however I have dome some customization So I am scared to click update! Should I go ahead? Will I get into trouble? I know I can backup but what I am also afraid is hidden issues that might take long time to find out
  8. It should not be a big deal but I am not a designer and am busy. Just one CSS ( not images ) Simple but clean I can put in email templates so all those text are put in a neat way?
  9. Thanks I know that option but I want users still login to client area to respond.
  10. I want to change the setting so clients have to open tickets or reply online only please let me know how
  11. I did not know I thought they were like resellerclub and saw a lot of good review about them , My stupidity and now when I look closely I do not see any thing namecheap has that works for me 🙂
  12. I already have funds through bitcoin and they say it is not refundable so I am stuck
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