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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (33722 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6554 topics in this forum

  1. Server's next payment date isn't updated when invoice is fully paid from balance

    By Kirill,   
    • 0 replies
    • 975 views

  2. serious cron job issue

    By exlhost,
    • 1 reply
    • 722 views

  3. Moved whmcs outside public_html, now pricing matrix not working

    By HostinPK,   
    • 2 replies
    • 1.6k views

  4. WorldPay Callback fails due to handshake_failure

    By snowliondev,
    • 2 replies
    • 1.7k views

  5. Client's can't login, they can only register.

    By larsjarred9,
    • 2 replies
    • 920 views

  6. Choose a Domain screen is broken

    By mbrixner,
    • 2 replies
    • 768 views

  7. Product accept

    By zirohost,
    • 1 reply
    • 1.8k views

  8. Stripe Payment Gateway Problem: Card number is not a valid credit card number

    By swopty,
    • 3 replies
    • 2.7k views

  9. Twitter API Update Causing Sign-In Integration Errors

    By WHMCS ChrisD,   
    • 0 replies
    • 5.2k views

  10. Quotes accepted but invoice isn't generated

    By vinc1402,
    • 1 reply
    • 1.2k views

  11. Old v1 recaptcha on contact page

    By MDavid,
    • 4 replies
    • 1.9k views

  12. [No Hosting! Click to Add] even after hosting has been added

    By bruno,
    • 5 replies
    • 1.1k views

  13. Search user's profile page with email id in WHMCS admin

    By b4uindia,
    • 0 replies
    • 727 views

  14. Help me before I loose my marbles (problem with modified template)

    By Clearview,
    • 7 replies
    • 1.3k views

  15. Discrepancy on Client Profile Invoice/Billing Totals

    By melotel,
    • 0 replies
    • 750 views

  16. MailChimp Cron Error

    By mrtechnik,
    • 1 reply
    • 1k views

  17. WHMCS Will Not Open

    By ogunquit,
    • 1 reply
    • 714 views

  18. Time Based 2FA Not Working Anymore

    By davet,   
    • 2 replies
    • 1.6k views

  19. [ WHMCS ] product activation upon payment for specific clients only

    By Aiman H,
    • 1 reply
    • 1k views

  20. OpenSRS PRO shows a blank page

    By Brandwise,   
    • 7 replies
    • 2.5k views

  21. Exchange Rate Not Updating Correctly

    By danielrvt,
    • 2 replies
    • 1k views

  22. Error 22 - Can anyone help with this?

    By Euitsols,
    • 1 reply
    • 707 views

  23. License stays in REISSUE status

    By JayBird,
    • 0 replies
    • 936 views

  24. Transferring/ registering a .com.au - ENOM

    By battles,   
    • 0 replies
    • 1.6k views

  25. WHMCS 6.3 - recent ticket SPAM, recaptcha does not show up

    By vsooe,   
    • 9 replies
    • 12.1k views
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