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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25967 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6523 topics in this forum

  1. Unable to load mail module: PhpMail

    By earthgirlllc,
    • 8 replies
    • 1.4k views

  2. Email Template and Preview Different from Received Email

    By ABrand,
    • 3 replies
    • 788 views

  3. Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID:

    By upalm,
    • 4 replies
    • 1.3k views

  4. Digicert error "Rejected" with message "Remote service is temporarily unavailable. Please try again later."

    By JetHosting.ch,
    • 1 reply
    • 547 views

  5. Emails not being sent to support contact

    By Free Range,
    • 0 replies
    • 381 views

  6. Automated Task: Starting SSL Sync

    By PlotHost,
    • 9 replies
    • 4.7k views

  7. Every order made through WHMCS marketplace is missing!

    By FreedomHostUSA,
    • 0 replies
    • 337 views

  8. version 8.1.27 

    By Muneef,
    • 2 replies
    • 676 views

  9. Can't add product to cart in whmcs client area!!!

    By webowner,
    • 1 reply
    • 442 views

  10. Error 1013 since upgrading to v8

    By John Kennedy,
    • 2 replies
    • 1.4k views

  11. WHMCS 7.10.2 and PayPal issues

    By Walther,   
    • 5 replies
    • 1.2k views

  12. Admin Email template from email address not editable and not working

    By Ron Smart,
    • 1 reply
    • 310 views

  13. language rewrite issue with 8.6 - 404 error

    By cluster,
    • 2 replies
    • 793 views

  14. Exception: Stripe\Exception\UnexpectedValueException: Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID

    By danielsm,
    • 6 replies
    • 1.6k views

  15. Product Addons - custom fields not being requested 1 2

    By Si,
    • 28 replies
    • 6.8k views

  16. $0 invoices generated (Marked PAID) and then correct invoice generated.

    By jamin,
    • 0 replies
    • 366 views

  17. cPanel Backups (no WHM access)

    By Binks,
    • 1 reply
    • 506 views

  18. How to have separate billing address on invoice ?

    By kikloo,
    • 0 replies
    • 345 views

  19. 404 page not found issue on whmcs order plan

    By Yaseen905,
    • 0 replies
    • 589 views

  20. Error: Call to a member function addChild()

    By Hilmi,
    • 1 reply
    • 840 views

  21. Disable debbuging from PHP or dabatase

    By nicolas,
    • 2 replies
    • 799 views

  22. Cron PHP Version Mismatch

    By NicoWh,
    • 2 replies
    • 1.2k views

  23. Daily Cron Completing fails due to CentovaCast Addon

    By TrippleEx,
    • 0 replies
    • 325 views

  24. WHMCS being used to validate lists of stolen credit cards

    By David Shirley,
    • 0 replies
    • 366 views

  25. I am getting an error while order any product on whmcs

    By Rk Barnwal,
    • 9 replies
    • 909 views
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