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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34502 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6591 topics in this forum

  1. Strange wheel spinning on a new page - How can i fix it

    By monsterit,
    • 0 replies
    • 810 views

  2. Mismatching client id with userid issue

    By dimgr,
    • 1 reply
    • 885 views

  3. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. To receive a more detailed error message, please enable Display Errors via General Settings. Learn More »

    By MCDCONCEPTS,
    • 1 reply
    • 943 views

  4. Pending Order

    By L.SIM,
    • 1 reply
    • 945 views

  5. Problems with cron post update.

    By Urbexy,
    • 2 replies
    • 920 views

  6. Does not send email when manually crediting a payment 1 2

    By edumac,   
    • 30 replies
    • 393.4k views

  7. WHMCS compatibility with Plesk 18.0.62 API Changes

    By nmdpa3,
    • 2 replies
    • 958 views

  8. ResellerClub + .COM.BR domains

    By RayTF,
    • 2 replies
    • 959 views

  9. Unexpected reCAPTCHA verification result: CURL Error: 28 - Connection timed out

    By Paul Steinbrueck,
    • 0 replies
    • 600 views

  10. No Domain Registration Happening with Hosting Orders

    By Humanbeing,
    • 1 reply
    • 659 views

  11. Error We were unable to connect your account. Please contact your system administrator

    By graisbeck,
    • 10 replies
    • 8.1k views

  12. Due date is unchanged if user pay through a specific payment gateway

    By KwaiTushan,
    • 0 replies
    • 425 views

  13. domain transfer error

    By Thierry Boulay,
    • 4 replies
    • 732 views

  14. custom css not showing on twenty-one child theme

    By monsterit,
    • 14 replies
    • 2k views

  15. WHMCSThemes.com closed down now my site won't load correctly...HELP!

    By mrT,
    • 0 replies
    • 472 views

  16. Product description html isn't working

    By truckerwes24,
    • 0 replies
    • 446 views

  17. How to clear all credit card and token data within WHMCS database

    By arnyphp,
    • 0 replies
    • 890 views

  18. Stripe warnings: full card numbers

    By niels,
    • 1 reply
    • 2.3k views

  19. New Clients added on scripting in WHMCS from smarters

    By maxmoto,
    • 1 reply
    • 688 views

  20. Domain search not working

    By abdulah,
    • 3 replies
    • 838 views

  21. E-Mail from WHMCS ends up in Junk/Spam Folder of outlook.com / gmail

    By mhermann,
    • 24 replies
    • 5k views

  22. Paypal Merchant Fees - US

    By Evolve Web Hosting,
    • 2 replies
    • 2.7k views

  23. My feedback on the new PayPal module

    By Juan GG Host,
    • 2 replies
    • 4k views

  24. Affiliate Referral Link not Displaying in Custom Email Template

    By CMS911,
    • 7 replies
    • 1.5k views

  25. Error accepting new orders - SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'user_id' cannot be null

    By xtianfab,
    • 1 reply
    • 2.4k views
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