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graisbeck

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About graisbeck

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  1. @brian! Thanks so much, that sorted it out! for some strange reason I had downloaded what I thought was the latest version... duh! Thanks again for your valued help 😀 Regards, Gary
  2. This is weird! I've not got the slightest clue as to what is going on with this. I'm just going to disable it and see if TT come back with anything interesting! Thanks @brian! for your help and input. By the way, is TT v1.0.1 the latest version? Just answered my own question as I removed then reinstalled the TT module.. no change!
  3. @brian! this is what is in the TT addon mod without the literal tags <!--Start of Tawk.to Script--> <script type="text/javascript"> var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date(); (function(){ var s1=document.createElement("script"),s0=document.getElementsByTagName("script")[0]; s1.async=true; s1.src='https://embed.tawk.to/591ed6d78028bb7327046b63/default'; s1.charset='UTF-8'; s1.setAttribute('crossorigin','*'); s0.parentNode.insertBefore(s1,s0); })(); </script> <!--End of Tawk.to Script--> and this is how the source appears. Square bracket at both ends with r\n\ code inbetween ["<!--Start of Tawk.to Script-->\r\n<script type=\"text\/javascript\">\r\nvar Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();\r\n(function(){\r\nvar s1=document.createElement(\"script\"),s0=document.getElementsByTagName(\"script\")[0];\r\ns1.async=true;\r\ns1.src='https:\/\/embed.tawk.to\/591ed6d78028bb7327046b63\/default';\r\ns1.charset='UTF-8';\r\ns1.setAttribute('crossorigin','*');\r\ns0.parentNode.insertBefore(s1,s0);\r\n})();\r\n<\/script>\r\n<!--End of Tawk.to Script-->"]
  4. I removed all code from addon module, saved, then re-added the code directly from TT dashboard. I added the literal tags to WHMCS addon module at the request of TawkTo chat support. The [" and /r/n code only appear when viewing source. It works no problem when added to footer.tpl - but I then get the remote transaction error when trying to make a purchase 🥵
  5. Tawk To have raised a ticket as they have not come across this issue before. I'll post their response here after I hear back from them.
  6. Sorry, I should of mentioned that I've tried with Six template and get same issue.
  7. There's always the Mailchimp option - https://docs.whmcs.com/Mailchimp
  8. After removing the commented out text, I'm now left with this ["
  9. @brian! I removed the tawkto code from footer.tpl and added the code from the tawkto dashboard to the addon module, also added the API, then enabled it and pressed save. But, nothing appears when viewing the site! The code can be seen in the page source code and I've double checked the dashboard settings. EDIT: Just noticed this in bottom left of screen ["\r\n This is the full TT code <!--Start of Tawk.to Script--> <script type="text/javascript"> var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date(); (function(){ var s1=document.createElement("script"),s0=document.getElementsByTagName("script")[0]; s1.async=true; s1.src='https://embed.tawk.to/591ed6d78028bb7327046b63/default'; s1.charset='UTF-8'; s1.setAttribute('crossorigin','*'); s0.parentNode.insertBefore(s1,s0); })(); </script> <!--End of Tawk.to Script-->
  10. @brian! I've looked at the webhooks option but cannot figure out what the 'Endpoint URL' would be! Could you please point me in the right direction?
  11. Yes I do. Thanks for the great info. How did you get around the issue? Did you add the Tawk To script to somewhere?
  12. Not sure if this issue has just started occuring since v8.0.4, but new customers cannot place an order on my site without first having to register and add card details. Even if they register and I create/send out an order they get a 'Remote transaction error' (attached). I contacted Stripe and they said it's a WHMCS issue. Has anyone else had this problem?
  13. @brian! Thanks for that.. It fixed the page title but the breadcrumb is still incorrect. I've raised a ticket with WHMCS. Thanks again.
  14. Hi, After updating to v8, Sitelock VPN does not produce a valid page title, it displays as 'store..title'. I have tried downloading a new copy of english.php then uploading to WHMCS>lang> but no change. See image. Same happens with Six template. Any ideas on how to fix this would be appreciated. Regards, Gary
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