How do you change the a users password without using email?

[Web Host Pro]

I'm sure this has been said here, probably by me. And probably ignored. But how do you reset a customer's password without using email again? Unless it's your first day on the interweb you know email is not reliable and people lose their emails. So there has to be another way. Obviously it should be an option for admins to do but I don't see the option for this still. I searched for it and the community search could not find a thread for it which is add weird and not allowing an admin to do this from WHMCS.

[bear]

They removed admins ability to do password resets, for "security reasons". Personally I think something broke when they implemented the user/owner/contact scheme and aren't willing to tear it back apart to fix it. Other than editing in the database, I don't know of a method to change one any longer. 

[DennisHermannsen]

You can do the following to set a specific password for a user:

<?php
require 'init.php';

use WHMCS\User\User;

$password = '!myStr0ngpAssword$'; // Set the new password
$newPasswordHash = password_hash($password, PASSWORD_BCRYPT); // Hash the password

$user = User::find(1); // The ID of the user
$user->password = $newPasswordHash;
$user->save();

It actually shouldn't be too big of a deal creating  a module that does exactly this to be done from the admin area. Doesn't even need to be a module, could simply be a hook.

[pRieStaKos]

• https://marketplace.whmcs.com/product/6630-client-password-changer

[Dkuzik]

https://github.com/leemahoney3/whmcs-client-password-changer

[Web Host Pro]

12 hours ago, Dkuzik said:

https://github.com/leemahoney3/whmcs-client-password-changer

That's really amazing of you, I'll definitely buy you a coffee when I have time to test it 🙂

[Dkuzik]

Buy him one. Already had been testing he did make a revision. It doesn't work for user passwords, just the client

[inoserver]

Tested on 8.6.1 and works like a charm.

[Juanzo]

It seems https://github.com/leemahoney3/whmcs-client-password-changer is not available anymore.

Does anyone know a way to do this? Maybe manually via phpMyAdmin?

[DennisHermannsen]

@Juanzo you should be able to use this: https://github.com/DennisSkov/WHMCSPasswordChange/

 

[Dkuzik]

WHMCSServices

Module Garden

both are good modules paid but worth it if u always do

https://github.com/DennisSkov/WHMCSPasswordChange/

this one is free.  not complete.

cant delete below

 

 

[WGS]

you can use this module https://whmcsglobalservices.com/reset-client-password-whmcs-module/

[Juanzo]

Thanks for everyone sharing information.

I've uploaded https://github.com/DennisSkov/WHMCSPasswordChange/ to addons directory but did not show up to enable.

Yet, I wonder if there is a way via phpMyAdmin or something simpler, we just need to manually update a specific client that appears to be very non-tech saavy and is unable to reset their password.

[hmaddy]

Error: ParseError: syntax error, unexpected 'string' (T_STRING), expecting function (T_FUNCTION) or const (T_CONST) in /home/hostmail/public_html/clients/modules/addons/PasswordChange/lib/PasswordGenerator.php:10 Stack trace: #0 [internal function]: WHMCS\Module\Autoloader->moduleClassLoader('WHMCS\\Module\\Ad...') #1 /home/hostmail/public_html/clients/modules/addons/PasswordChange/lib/Admin/Controller.php(32): spl_autoload_call('WHMCS\\Module\\Ad...') #2 /home/hostmail/public_html/clients/modules/addons/PasswordChange/lib/Admin/AdminDispatcher.php(18): WHMCS\Module\Addon\PasswordChange\Admin\Controller->changePassword(Array) #3 /home/hostmail/public_html/clients/modules/addons/PasswordChange/PasswordChange.php(65): WHMCS\Module\Addon\PasswordChange\Admin\AdminDispatcher->dispatch('changePassword', Array) #4 /home/hostmail/public_html/clients/shank/addonmodules.php(0): PasswordChange_output(Array) #5 {main}

[DennisHermannsen]

Make sure you're using PHP 8.

[Dkuzik]

for that hook i am not sure probably for older whmcs and php versions.

I would personally use WGS or another paid service $25 and under. Inexpensive.

If you want Lees module see attached.

clientpassword.tar.gz

[leemahoney3]

1 hour ago, Dkuzik said:

for that hook i am not sure probably for older whmcs and php versions.

I would personally use WGS or another paid service $25 and under. Inexpensive.

If you want Lees module see attached.

clientpassword.tar.gz 14.22 kB · 1 download

Older version and had some bugs so took it down, but feel free to use it/expand on it 🙂 

[WGS]

On 7/22/2023 at 9:14 AM, WGS said:

you can use this module https://whmcsglobalservices.com/reset-client-password-whmcs-module/

Just to update our module is fully compatible with WHMCS8.10.x

[Brukenet]

Running into something weird with this. I have a new user account that I set up for a client. They can't log in. I go to the login page and I can't log in either. They request a password reset, the email never arrives. I set up a new test account and everything works just fine. 

So, I go to the `tblusers` table in the database and I look at the hash for the test account's password, then copy/paste it into the password field for the problematic user's account. It doesn't work. 

I run a BCRYPT encryption on the desired password to generate a hash, then copy/paste that into the password field for the problematic user's account. It doesn't work. 

Again, every other user account seems to be working. Is there some sort of unique per-user salt on the password encryption that would prevent a direct copy/paste from a password field that's known to the problematic one? 

Or is something weirder going on?  

[Web Host Pro]

I can't say how reliable it is, but there's a free plugin that might help https://github.com/mahfuzreham/WHMCSPasswordChange

I don't think WHMCS will add this option anytime soon still, I can't imagine why. Personally, I think WHMCS likes to make our lives difficult.

[WGS]

Our module is up to date https://whmcsglobalservices.com/reset-client-password-whmcs-module/

[DennisHermannsen]

This module also works just fine: