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Web Host Pro

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Everything posted by Web Host Pro

  1. 3. Right now when a tech reply's to a ticket it just says login to see the reply in the customer's email. How can I have the reply been seen in the email sent to the customer? And also still have a link to login and reply. We don't have email piping and require a login to reply but it would be better if they could read the reply in the email without needing to login. 2. Also can I have the reply to email for tickets be: noreply@webhost.pro Not sure where to change this. I did System Emails From Email but the ticket still shows the main email. I guess I have to change the main email type SMTP settings?
  2. Web Host Pro

    How to allow support ticket reply details in the email

    Awesome, the reply code worked. I also was able to just use the noreply for the mail email in WHMCS which changed the template. I didn't know you can change the email per template. That's awesome too! Thanks!
  3. Something about the top of the cart body seems off. Do you have any ideas how I can make it look more natural and clean? Maybe the squareness of it or the shadow. It just doesn't seem to blend in. It could be me 😕 Thanks for you feedback.
  4. Maybe something like this?
  5. Cool, I'll try all of those. One should work, thanks!
  6. In the bulk email tool if you click Product/Service, but click no services. Will it send to the accounts that have no services? I would like to send an email to the registered accounts that have no purchases anything yet.
  7. Any idea what hook I can add to remove these side bar ads? I'm still selling these products? I just don't want them on the side bar right now. I might add them back later. I checked my current hooks and non seem to line up with these sidebar ads. I assume I need to add a new hook to remove these. Thanks for any help.
  8. Web Host Pro

    Hook question for removing sidebar items

    Oh perfect!
  9. My onlinenic reseller account auto locks all new domains yet the lock toggle is not clicked in WHMCS. So it says not locked when it is locked. So when you try to change the lock status, it won't let you because it's not matched. Any idea how to fix this? If I could even change the locks status in WHMCS that would be better than needing to log into onlinenic and changing the lock status there to match WHMCS like I do now.
  10. Just working on our new site to be launched later this month! Visit and let us know what you think! Web Host Pro

  11. We recently raised our domain price a little and was wondering how to update all the prices on the domains already registered. Obviously new domains have the new price but already purchased domains are not changed.
  12. Just something I did recently that has helped. I added a drop down custom field with our support tickets asking if it's WordPress related. Saves from needing to ask and wait for a reply. In the options I included: Not sure,No,Yes
  13. No offence to the theme makers but non are very modern and clean which would be on par for what's high end now a days. You'll need someone to do a major customize on any prefab theme you get, which makes it's really hard to update with the changes. The struggle is real. Good luck!
  14. Web Host Pro

    Red-H ; Web Hosting Services Inc.

    The page doesn't load for me here. Technical problems.
  15. Web Host Pro

    New Website & New WHMCS Theme

    That's amazing, good job! love the colors and graphics.
  16. I would like to have a link that goes to the FAQ section and lists search results for a hashtag. Something like: https://webhost.pro/knowledgebase.php?action=search:wordpress The hashtag being: WordPress in this example. Is this possible at all?
  17. Web Host Pro

    Can you do a search link to a FAQ hashtag?

    Wow, this one worked perfect! https://webhost.pro/index.php?rp=/knowledgebase/tag/wordpress That's awesome, thanks!
  18. I feel a lot of people get pissed when they see fraud, I think if the account status was review it would be better, Can I change this somewhere? I assume it's in the database somewhere? Also can we edit the MaxMind fraud alert error they see?
  19. That will do for now, thank you!
  20. I guess I'll add a ticket, I don't think the WHMCS guys do the community 😪
  21. The more I think about it, I would need the fraud status for other accounts that are for sure fraud. For the records. So what I would really need to do is change the MaxMind fraud checker to change the status to just Pending. Or create a new group called Review just for this reason. I can pay if someone can do this. Sounds like a possible hook could do it.
  22. The MaxMind message was in there , thanks! Any idea how to change the status name Fraud to Review in WHMCS?
  23. I would love to have a direct icon in my WHMCS customer's product page for web hosting that opens cPanel and went directly to the icon location. For example, a Wordpress icon that open the softaculous Wordpress installer in cPanel. I added a yellow circle where I would like to add the icon on the screenshot 🙂 If there is some hard coding, do you know someone that can do it for a fee?
  24. Since 7.7 I'm getting email alerts several times a day for transfer and expiration day syncs. Can disable these emails? I like having it going but I don't need messages each time it runs.
  25. Yeah, these type of emails go to my gmail account on my phone which doesn't have filtering. Good idea though for my Thunderbird. I already Domain Sync Notify Only unchecked but it still sends the cron job emails. I at least changed it to once a day so they are not as bad.
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