ovi Posted April 25, 2019 Share Posted April 25, 2019 I'm using WHMCS 7.7.1 & WordPress. I have integrate WordPress with WHMCS using whmcs-bridge. Problem is, a client register for hosting and domain & complete the payment for the invoice but after his payment the invoice still showing unpaid. Note that: After payment client redirecting to client area this one working fine. Only invoice showing unpaid Please help me to solve it 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted April 25, 2019 Share Posted April 25, 2019 @ovi It sounds like the bridge is causing an issue with the redirection to the client area, i'd recommend checking with the plugin developer to investigate this further. 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted April 25, 2019 Share Posted April 25, 2019 is the WP WHMCS bridge taking the payment information as well as doing the charging of the invoice or is all that handled within WHMCS interface ? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 26, 2019 Share Posted April 26, 2019 20 hours ago, ovi said: Problem is, a client register for hosting and domain & complete the payment for the invoice but after his payment the invoice still showing unpaid. which Payment Gateway are they using to pay their invoices ? 0 Quote Link to comment Share on other sites More sharing options...
ovi Posted April 26, 2019 Author Share Posted April 26, 2019 My all clients only able to take there all registration process, manage there account & payment in Wordpress through whmcs bridge plugin but i don't forward data from whmcs to wordpress what whmcs bridge do like client frorward 0 Quote Link to comment Share on other sites More sharing options...
ovi Posted April 26, 2019 Author Share Posted April 26, 2019 (edited) 20 hours ago, WHMCS ChrisD said: @ovi It sounds like the bridge is causing an issue with the redirection to the client area, i'd recommend checking with the plugin developer to investigate this further. No, Problem not in Plugin Because I have checked both way. I used whmcs bridge & wordpress this way not working And also test it without wordpress & whmcs bridge this way also not working Payment getaway also not the issue Check attached image. So that means problem is in whmcs Edited April 26, 2019 by ovi 0 Quote Link to comment Share on other sites More sharing options...
ovi Posted April 26, 2019 Author Share Posted April 26, 2019 3 hours ago, brian! said: which Payment Gateway are they using to pay their invoices ? I'm using INR & Paypal. Both same problem. Interesting issue I have two (1 for me & another for my client) whmcs license both are same problem. Both are same problem 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 27, 2019 Share Posted April 27, 2019 15 hours ago, ovi said: Interesting issue I have two (1 for me & another for my client) whmcs license both are same problem. hopefully both legit licenses - otherwise that could be a cause. that currency prefix might be a sign... is the database charset set to utf-8 in general settings -> localisation? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst II WHMCS Lawrence Posted April 27, 2019 WHMCS Technical Analyst II Share Posted April 27, 2019 Please navigate to Billing > Gateway Log. Do you see any record of the payments? If so, does the Result contain an error message? Some common error messages are published in our documentation at http://docs.whmcs.com/PayPal#Error_Messages If there are no entries please double-check the IPN settings in your account are configured per our documentation @ http://docs.whmcs.com/PayPal If you need any further help with this, please open a ticket with our support team. 0 Quote Link to comment Share on other sites More sharing options...
yggdrasil Posted April 28, 2019 Share Posted April 28, 2019 (edited) PayPal does not always mark the invoice as paid immediately. I had this before. It takes a minute or two. Are you sure IPN notifications are properly configured on the PayPal side as well? Edited April 28, 2019 by yggdrasil 0 Quote Link to comment Share on other sites More sharing options...
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