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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (33719 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6554 topics in this forum

  1. I lost a customer after installed a backup

    By Rodrigo Ibarra,
    • 2 replies
    • 845 views

  2. twenty-one template minor tweaks

    By zomex,   
    • 17 replies
    • 2.5k views

  3. Password Strength check - how to make it work w/ copy & paste

    By cluster,
    • 6 replies
    • 1k views

  4. No monthly invoices

    By Milenkov,
    • 1 reply
    • 665 views

  5. Problem with Widgets (Admin)

    By ThePolovsky,
    • 0 replies
    • 649 views

  6. Child-Theme with standard_cart not work

    By J-B,
    • 3 replies
    • 1.1k views

  7. Can you add smarty codes to HTML header or Footer?

    By SaneChoiceLtd,
    • 7 replies
    • 1.7k views

  8. Domain error: 2410: No such contact found

    By theviewer1985,
    • 4 replies
    • 965 views

  9. does anyone know how to lock Custom Client Fields?

    By hoya8,
    • 2 replies
    • 877 views

  10. Phantom Credits

    By mark9000,
    • 0 replies
    • 763 views

  11. Ticket shown wrong client information

    By asil,
    • 15 replies
    • 3.3k views

  12. Why can't clients find Mass Pay invoices?

    By DennisHermannsen,
    • 0 replies
    • 655 views

  13. i can't delete customers invoices

    By NTsolakos,
    • 1 reply
    • 609 views

  14. support tickets problem

    By muhammed elbanna,   
    • 1 reply
    • 1.3k views

  15. Email account does not exist

    By Shahzad_umt,
    • 0 replies
    • 599 views

  16. Database not adding the ID

    By cahdx,   
    • 1 reply
    • 1.4k views

  17. Getting Started Wizard - Access Denied

    By crunch,
    • 2 replies
    • 1.8k views

  18. Error during new user registration - We were unable to connect your account.

    By keyboardmls,
    • 1 reply
    • 848 views

  19. Orders not showing after migration to Plesk

    By cahdx,   
    • 1 reply
    • 1.2k views

  20. Code on customer signup name

    By nuffsaid,
    • 2 replies
    • 1.1k views

  21. Stripe SEPA integration error

    By Hostlix,   
    • 2 replies
    • 6.6k views

  22. customer dont see all invoices

    By Xantron,
    • 3 replies
    • 1.3k views

  23. PayPal Error - Shipping Address Missing!

    By unily,
    • 0 replies
    • 740 views

  24. 503 error on submitticket

    By Rimset,
    • 5 replies
    • 3.3k views

  25. 8.1 bugs / feedback ive found

    By tworak,   
    • 10 replies
    • 1.7k views
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