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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (30261 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6549 topics in this forum

  1. Child-Theme with standard_cart not work

    By J-B,
    • 3 replies
    • 1.1k views

  2. Can you add smarty codes to HTML header or Footer?

    By SaneChoiceLtd,
    • 7 replies
    • 1.7k views

  3. Domain error: 2410: No such contact found

    By theviewer1985,
    • 4 replies
    • 951 views

  4. does anyone know how to lock Custom Client Fields?

    By hoya8,
    • 2 replies
    • 847 views

  5. Phantom Credits

    By mark9000,
    • 0 replies
    • 751 views

  6. Ticket shown wrong client information

    By asil,
    • 15 replies
    • 3.3k views

  7. Why can't clients find Mass Pay invoices?

    By DennisHermannsen,
    • 0 replies
    • 635 views

  8. i can't delete customers invoices

    By NTsolakos,
    • 1 reply
    • 595 views

  9. support tickets problem

    By muhammed elbanna,   
    • 1 reply
    • 1.3k views

  10. Email account does not exist

    By Shahzad_umt,
    • 0 replies
    • 591 views

  11. Database not adding the ID

    By cahdx,   
    • 1 reply
    • 1.3k views

  12. Getting Started Wizard - Access Denied

    By crunch,
    • 2 replies
    • 1.8k views

  13. Error during new user registration - We were unable to connect your account.

    By keyboardmls,
    • 1 reply
    • 827 views

  14. Orders not showing after migration to Plesk

    By cahdx,   
    • 1 reply
    • 1.2k views

  15. Code on customer signup name

    By nuffsaid,
    • 2 replies
    • 1.1k views

  16. Stripe SEPA integration error

    By Hostlix,   
    • 2 replies
    • 6.5k views

  17. customer dont see all invoices

    By Xantron,
    • 3 replies
    • 1.3k views

  18. PayPal Error - Shipping Address Missing!

    By unily,
    • 0 replies
    • 729 views

  19. 503 error on submitticket

    By Rimset,
    • 5 replies
    • 3.2k views

  20. 8.1 bugs / feedback ive found

    By tworak,   
    • 10 replies
    • 1.6k views

  21. Translation php string for EURid Geographical Restrictions

    By exlhost,
    • 2 replies
    • 779 views

  22. Convert contacts to users

    By battles,   
    • 8 replies
    • 3.5k views

  23. WHMCS Stripe Gateway and PCI Compliance

    By Rusky,   
    • 0 replies
    • 1.2k views

  24. Incorrect 'Invoice To' clients

    By Maradona,
    • 0 replies
    • 519 views

  25. Error 500 when unpublish announcement

    By Maradona,
    • 0 replies
    • 490 views
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