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Payment Gateway/Order problems


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Hi,

I'm using PayFast as my payment gateway.
I've setup a test user to test the ordering process of products.

Once I choose to place the order and it redirects to the payment gateway, the user (test user) receives an order confirmation and invoice.
The order hasn't been placed yet or paid for, so why would this happen?

Thanks for any assistance,
Enjoy your weekend,

 

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3 hours ago, SpaceIgniter said:

The order hasn't been placed yet or paid for, so why would this happen?

well I think by your own admission, the order has been placed. 🙂

was the resulting invoice for 0.00, the client in a group with a 100% discount or a 100% promo code used ??

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2 hours ago, brian! said:

well I think by your own admission, the order has been placed. 🙂

was the resulting invoice for 0.00, the client in a group with a 100% discount or a 100% promo code used ??

Yep. I'm not attempting to argue or kick up a fuss.

The invoice shows the correct amount for the chosen order.
My thought process just works: choose product(s) > place order > pay > order placed

It doesn't seem to work that way though.

The option to pay is available in the invoice, so I'm not too phased.

Thanks 🙂

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21 hours ago, SpaceIgniter said:

It doesn't seem to work that way though.

well that last step would be order activated (theoretically)....

though I think we're just debating the interpretation of the timing of when the order is placed.... effectively, it's when it's initially submitted... but you see (or want to) that the order placing occurs after payment (which is when automation should occur)...

to be fair, you could argue it either way.

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19 hours ago, brian! said:

well that last step would be order activated (theoretically)....

though I think we're just debating the interpretation of the timing of when the order is placed.... effectively, it's when it's initially submitted... but you see (or want to) that the order placing occurs after payment (which is when automation should occur)...

to be fair, you could argue it either way.

I agree 🙂

My thought process just goes: automation of actual order, should occur after the payment was made.
It's not a big deal right now. I will be approving orders manually either way.

Thanks again Brian,
Hope you have a good week,

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