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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27485 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6543 topics in this forum

  1. after closing a support ticket feedback email to client on mobile device looks horrible

    By spirog,
    • 0 replies
    • 590 views

  2. Left side menu Reply button incorrect code for onclick

    By spirog,
    • 1 reply
    • 693 views

  3. Preview doesn't work when adding a ticket as guest

    By spirog,
    • 0 replies
    • 628 views

  4. ParseError: syntax error, unexpected '$_LANG' (T_VARIABLE) in /home/user/public_html/lang/overrides/english.php:4

    By Steve75,
    • 1 reply
    • 649 views

  5. Minor view ticket bug

    By zomex,
    • 8 replies
    • 1k views

  6. supportticketsubmit-customfields.tpl is missing when changing department to send a support ticket ?

    By spirog,   
    • 6 replies
    • 1.5k views

  7. Hoepage viewd on mobile or tablet or desktop shurnkdown to mobile size issue

    By spirog,
    • 0 replies
    • 589 views

  8. BitPay Pairing Code Empty

    By Burti,
    • 5 replies
    • 1.9k views

  9. Domains page shows max 10 domains on child themes

    By dandju,   
    • 14 replies
    • 2.7k views

  10. Shared Hosting Status change

    By Gunther77,   
    • 0 replies
    • 454 views

  11. Email showing 'verified' in WHMCS after changing email (Client_Email_Verification)

    By Sufiyan Shaikh,
    • 3 replies
    • 1.2k views

  12. Invoice Payment Confirmation not sending if pay with Stripe

    By J-B,
    • 0 replies
    • 678 views

  13. Support ticket notification not sending

    By gthree,
    • 5 replies
    • 1.6k views

  14. Cancellation Request in Client Product Details Section not showing

    By stavol23,
    • 1 reply
    • 598 views

  15. The PaymentMethod does not belong to the Customer you supplied

    By Chris74,
    • 3 replies
    • 2.4k views

  16. Default language duplicated in dynamic translations

    By MrGettingRatherFrustrated,
    • 3 replies
    • 773 views

  17. WHMPress and WHMCS - Domain Search Ajax displaying Debug Console popup

    By SiddBlue,
    • 2 replies
    • 876 views

  18. New Account Error due to email address

    By You4eea,
    • 1 reply
    • 529 views

  19. cart.php redirectt from bundle to product

    By ipod,
    • 0 replies
    • 481 views

  20. credit card payment issue

    By Remitur,   
    • 2 replies
    • 1k views

  21. IMAP/POP3 Importing

    By Chalipa,
    • 3 replies
    • 3.7k views

  22. Unable place renew order and these problem arise

    By Ananda,
    • 1 reply
    • 753 views

  23. .scot domains

    By kasseh,
    • 8 replies
    • 2k views

  24. Unable to refresh metrics. Please ensure you are the account owner.

    By plusplushosting,
    • 6 replies
    • 1.9k views

  25. TLD Import & Pricing Sync Problem

    By Kelby,
    • 2 replies
    • 686 views
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