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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25711 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6501 topics in this forum

  1. Adding payment to merged invoice, sends out parent invoices emails

    By Eminos,
    • 3 replies
    • 761 views

  2. Refund Transaction does-not reduce amount from credits

    By AndyW,
    • 4 replies
    • 989 views

  3. activation date, due date, invoice data questions

    By massa,
    • 8 replies
    • 1.5k views

  4. Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

    By websavers,
    • 1 reply
    • 1.8k views

  5. Bug in bulk price updater - v 5.3.10

    By skoda,
    • 1 reply
    • 644 views

  6. InvoiceCreationPreEmail not working

    By Kian,
    • 3 replies
    • 1.3k views

  7. Redirection doesn't happen in 5.3.10 on forwardpage.tpl

    By paperweight,
    • 1 reply
    • 559 views

  8. Misspelt word - Admin language file, English

    By aus_dave,
    • 3 replies
    • 624 views

  9. Order Confirmation Email Not Showing VAT/TAX on Upgrades

    By Mark Donne,
    • 1 reply
    • 654 views

  10. Error control bug with invoices, transactions, orders

    By durangod,
    • 1 reply
    • 790 views

  11. Reporting incorrect whois server for the TLD .eu

    By DS-Dennis,
    • 4 replies
    • 799 views

  12. Disabling SSL3 in Apache prevents Paypal IPN Callback

    By diablotf,
    • 1 reply
    • 927 views

  13. iWHMCS Billing tab numerical displays need to be tweaked

    By websavers,
    • 3 replies
    • 671 views

  14. Links in email templates not rendering correctly

    By itsmir,
    • 1 reply
    • 781 views

  15. Ticket from Sub-Accounts and wrong CC Recipients

    By ditto,
    • 3 replies
    • 679 views

  16. Changed paid invoices after merge Client accounts

    By com2,
    • 1 reply
    • 646 views

  17. Adding payment to invoice via iWHMCS does not send confirmation via email.

    By Damo,
    • 1 reply
    • 693 views

  18. The send message option on product tab sends to random clients.

    By ADz83,
    • 3 replies
    • 569 views

  19. OTA Google Auth stopped working

    By sgrayban,
    • 2 replies
    • 857 views

  20. iWHMCS view invoices

    By TheHostingHeroes,
    • 6 replies
    • 879 views

  21. iWHMCS: Most clients don't show up when creating a ticket for an existing client

    By websavers,
    • 1 reply
    • 519 views

  22. iWHMCS: Invoice list tabs have poor margins

    By websavers,
    • 1 reply
    • 623 views

  23. iWHMCS: 2 requests (and 2 bugsy things)

    By Hein,   
    • 1 reply
    • 815 views

  24. .eu domains whois lookups failing

    By Bramglobal,
    • 3 replies
    • 1.1k views

  25. Case 5197 - Windows Admin Directory Fix

    By Matt,
    • 0 replies
    • 895 views
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