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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27144 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6540 topics in this forum

  1. Problem getting configurable addon to work

    By Ricochet,   
    • 1 reply
    • 649 views

  2. Forwarded emails with mail errors come through as winmail.dat in whmcs ticket system

    By sahostking,
    • 1 reply
    • 705 views

  3. New support ticket admin reply editor moves cursor to end of text when alt-tabbing

    By orudge,
    • 3 replies
    • 875 views

  4. Error when user try to login / create account

    By vaesir,
    • 3 replies
    • 1k views

  5. Contact us page problem , send empty mail

    By voltan,
    • 1 reply
    • 867 views

  6. Reseller Usage Stats incorrect for all servers

    By Terra,
    • 2 replies
    • 1.6k views

  7. New TLD No Pricing Boxes Visiable

    By 3awh,
    • 13 replies
    • 1.6k views

  8. Ticket Awaiting Reply Not Working

    By faridcboy,
    • 11 replies
    • 2.5k views

  9. Activated SSO warnings in debug log

    By 3awh,   
    • 9 replies
    • 1.6k views

  10. auto answer of support ticket open

    By WebHostingPeople,
    • 17 replies
    • 4.3k views

  11. Custom Admin Directory says "404 Page Not Found"

    By 3clouds,   
    • 3 replies
    • 1.7k views

  12. SMTP Error

    By VictorBH,
    • 2 replies
    • 1.4k views

  13. Domainchecker responsive problems on iPhone

    By stormy,   
    • 0 replies
    • 698 views

  14. Blank screen in the step 4 of installation

    By tmdesigner,
    • 1 reply
    • 1.4k views

  15. WHMCS 6 email verification

    By snake,
    • 7 replies
    • 2.4k views

  16. Product Bundle Error

    By fauzi,   
    • 1 reply
    • 785 views

  17. Support Ticket Email Piping Help Needed

    By macfan,
    • 1 reply
    • 772 views

  18. My clients can use any password to login

    By BobSterner,
    • 2 replies
    • 1.1k views

  19. Change logo on client side

    By jgjh151,
    • 1 reply
    • 940 views

  20. paypalinvoices.php module not working any longer.

    By bcpc,
    • 2 replies
    • 713 views

  21. WHMCS Admin panel - Staff Online repeating multiple times

    By watlingj,
    • 2 replies
    • 1.1k views

  22. Order Add Error

    By dreamitsolutions,
    • 2 replies
    • 648 views

  23. Whmcs - Solusvm - Disable VM auto delete

    By Hostmag,
    • 2 replies
    • 1.6k views

  24. Health Check / Incorrect Permissions (Solved)

    By Fr3DBr,
    • 2 replies
    • 864 views

  25. When ordering a domain transfer, the "include a hosting package" does not appear in the final order

    By captainolive,
    • 4 replies
    • 790 views
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