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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (30650 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6549 topics in this forum

  1. Captcha broken

    By HSc,
    • 8 replies
    • 3.3k views

  2. Domain name spinning not working in order form.

    By texhead,   
    • 7 replies
    • 4.5k views

  3. Users getting SSL error off of URL in email but direct URL access shows no error

    By maestroc,
    • 1 reply
    • 1.5k views

  4. phpmyadmin users

    By adamjedgar,
    • 1 reply
    • 2.1k views

  5. Please help when run admin cron have error " An error occurred - -32700:parse error. not well formed

    By hack3rb43,
    • 1 reply
    • 836 views

  6. POP import Ticket Not Found error

    By aaranp,
    • 5 replies
    • 1.8k views

  7. New product, endless module loading

    By Ty3,
    • 7 replies
    • 1.2k views

  8. Nginx full virtual host example needed

    By Bedlore,
    • 0 replies
    • 875 views

  9. Confirmation email links

    By adamking904,
    • 3 replies
    • 1.1k views

  10. Unable to load any WHMCS page using the ioncube header

    By Greyfield,
    • 7 replies
    • 943 views

  11. Error 500

    By adamjedgar,
    • 1 reply
    • 6.5k views

  12. Quote items Blank!

    By anthonyt,
    • 9 replies
    • 916 views

  13. Payment Gateways blank after upgrade to 7.1.2

    By wallaroos,
    • 3 replies
    • 1k views

  14. Wordpress & WHMCS issue with admin area

    By iserver,   
    • 0 replies
    • 1.8k views

  15. Ticket reply alphabets change

    By mazaamahesh,
    • 1 reply
    • 755 views

  16. Please correct the following errors before continuing: Failed to connect to MySQL: Connection timed

    By StreamingServers,
    • 2 replies
    • 2.4k views

  17. Generate Due Invoices not generating invoice when not paid

    By steadsys,
    • 3 replies
    • 1.8k views

  18. Module Create Failed - Error: Product attribute Package Name "_" not found on server

    By JackRabbit,   
    • 2 replies
    • 2.4k views

  19. Another single sign on error

    By Dtorr1981,
    • 2 replies
    • 1.5k views

  20. Domain register with Greek characters not working

    By Dimitra,   
    • 10 replies
    • 3k views

  21. eNom: User not permitted from this IP address

    By linux4me,   
    • 1 reply
    • 3.9k views

  22. /admin login just hanging suddenly and then timing out.

    By yaykeny,
    • 1 reply
    • 898 views

  23. Locate an Error

    By alinford,
    • 3 replies
    • 1.1k views

  24. Apache: client denied by server configuration hitting for each url request

    By karthickdev,   
    • 2 replies
    • 4.1k views

  25. Cron Job Summary Email shows wrong information

    By ptoone,
    • 1 reply
    • 774 views
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