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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35518 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. Recurring Billing through Cron Job not working any longer, why?

    By NVious,   
    • 2 replies
    • 2.6k views

  2. Authorize.net CIM Error when updating payment info

    By blogicdesigns,   
    • 0 replies
    • 1.9k views

  3. Ticket Notifications

    By Bertie,
    • 3 replies
    • 974 views

  4. Question about WHMCS stripe gateway

    By ocastaned,
    • 1 reply
    • 879 views

  5. Domainchecker is still alive on 7 ?

    By nimafire,
    • 3 replies
    • 830 views

  6. listpkgs error

    By ps25,
    • 1 reply
    • 908 views

  7. CURL Error: 35 Unknown SSL protocol error in connection to httpapi.com:443 after migrate whmcs

    By soportenetq,   
    • 1 reply
    • 8.9k views

  8. Invalid Licence During Cron

    By xinlon,
    • 1 reply
    • 889 views

  9. Wrong price

    By cedricrausch,
    • 6 replies
    • 1.5k views

  10. Check for updates no longer works since WHMCS 7.2

    By Hal9000,
    • 3 replies
    • 1.5k views

  11. JSON not installed error, but JSON IS there!

    By iHelpersLLC,
    • 1 reply
    • 5.6k views

  12. Fatal Error

    By MaikelVE,
    • 2 replies
    • 4.1k views

  13. Ticket System - Customer Response Showing Incorrect Time

    By tommyquang,
    • 1 reply
    • 1.4k views

  14. User login errors but is using the correct info, I can log into their account fine.

    By maestroc,
    • 0 replies
    • 768 views

  15. {$addon.billingcycle} always shows monthly

    By Si,
    • 3 replies
    • 1k views

  16. The admin section for each account's plans has a css error

    By Web Host Pro,   
    • 3 replies
    • 1.3k views

  17. WHMS / WHM cPanel DNS ZONE

    By PayoFigueroa,   
    • 0 replies
    • 1.3k views

  18. Unable to access the payment gateway, configgateways.php (eway.php)

    By HarryAdney,   
    • 3 replies
    • 2.5k views

  19. WHMCS and Plesk domains with multiple configurable options issues

    By bcurtis,
    • 0 replies
    • 1.3k views

  20. Vacancy - WHMCS Technical Support Analyst

    By WHMCS John,
    • 0 replies
    • 1.4k views

  21. The problem when entering the management

    By past,
    • 1 reply
    • 937 views

  22. Google Analytics Cross Domain Checking?

    By Magistar,
    • 2 replies
    • 1.2k views

  23. [UNCONFIRMED] Clients can't login after update to 7.2.x

    By SubPixel,
    • 1 reply
    • 1.1k views

  24. Smarty Error: Unable to load template file...

    By PPNSteve,
    • 2 replies
    • 6.1k views

  25. WHMCS 7.2.1 Login Issues

    By bspiller,
    • 11 replies
    • 4k views
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