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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36036 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. backups failing

    By battles,
    • 3 replies
    • 1.1k views

  2. Smarty Error: Unable to load template file 'default/includes/alert.tpl'

    By vsooe,   
    • 1 reply
    • 4.5k views

  3. Local delivery error after upgrade to 7.2.2

    By buddy,
    • 0 replies
    • 1k views

  4. Cart problem on "Choose a Domain"

    By messir,
    • 3 replies
    • 1.9k views

  5. error whmcs

    By MikeRamirex,
    • 0 replies
    • 801 views

  6. Error while accepting new order

    By nixhero01,
    • 0 replies
    • 866 views

  7. 2 problems, Affliates not working correctly and Reseller accounts aren't being read from Plesk

    By solidblueliquid,   
    • 1 reply
    • 1.2k views

  8. Urgent support request : Attribute Package Name "unlimited" not found on server

    By snowdragon4311,
    • 2 replies
    • 1.7k views

  9. Recurring Billing through Cron Job not working any longer, why?

    By NVious,   
    • 2 replies
    • 2.6k views

  10. Authorize.net CIM Error when updating payment info

    By blogicdesigns,   
    • 0 replies
    • 2k views

  11. Ticket Notifications

    By Bertie,
    • 3 replies
    • 1k views

  12. Question about WHMCS stripe gateway

    By ocastaned,
    • 1 reply
    • 900 views

  13. Domainchecker is still alive on 7 ?

    By nimafire,
    • 3 replies
    • 858 views

  14. listpkgs error

    By ps25,
    • 1 reply
    • 930 views

  15. CURL Error: 35 Unknown SSL protocol error in connection to httpapi.com:443 after migrate whmcs

    By soportenetq,   
    • 1 reply
    • 8.9k views

  16. Invalid Licence During Cron

    By xinlon,
    • 1 reply
    • 909 views

  17. Wrong price

    By cedricrausch,
    • 6 replies
    • 1.6k views

  18. Check for updates no longer works since WHMCS 7.2

    By Hal9000,
    • 3 replies
    • 1.5k views

  19. JSON not installed error, but JSON IS there!

    By iHelpersLLC,
    • 1 reply
    • 5.6k views

  20. Fatal Error

    By MaikelVE,
    • 2 replies
    • 4.2k views

  21. Ticket System - Customer Response Showing Incorrect Time

    By tommyquang,
    • 1 reply
    • 1.5k views

  22. User login errors but is using the correct info, I can log into their account fine.

    By maestroc,
    • 0 replies
    • 794 views

  23. {$addon.billingcycle} always shows monthly

    By Si,
    • 3 replies
    • 1.1k views

  24. The admin section for each account's plans has a css error

    By Web Host Pro,   
    • 3 replies
    • 1.4k views

  25. WHMS / WHM cPanel DNS ZONE

    By PayoFigueroa,   
    • 0 replies
    • 1.4k views
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