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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36037 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Backup Database failed since 7.2.1 update

    By schendra,
    • 3 replies
    • 1.3k views

  2. Domain renewals on payment no longer working since v7.2

    By Hal9000,
    • 11 replies
    • 1.9k views

  3. Sudden Error After 7.2.1 Upgrade

    By Chad,
    • 6 replies
    • 1.9k views

  4. delays in support email ticket creations

    By battles,   
    • 0 replies
    • 1.1k views

  5. Failed to retrieve latest version

    By TARIMEHR,
    • 4 replies
    • 2.8k views

  6. In case of PayPal: no 'New Account Information' email

    By thomasNL,   
    • 0 replies
    • 1.1k views

  7. After updating WHMCS v7.0.1 to WHMCS v7.2.1 minor issue | Resloved

    By smarters,   
    • 0 replies
    • 1.9k views

  8. Product Addons price showing as Monthly even tho only Yearly is cycle is active

    By AstritK,   
    • 0 replies
    • 1.7k views

  9. Double payment for the same invoice

    By ChrisTERiS,
    • 0 replies
    • 952 views

  10. Some links do not work

    By mazlie,
    • 0 replies
    • 715 views

  11. Friendly URLs messed up in 7.2.1

    By Si,
    • 3 replies
    • 2k views

  12. Support Ticket with no response

    By WordPressJunkies,   
    • 1 reply
    • 1.3k views

  13. template Six in 7.2.1

    By rafaelmartinez,
    • 1 reply
    • 1.3k views

  14. Client login problem after updating to WHMCS 7.2.1

    By sammy213,
    • 2 replies
    • 1.4k views

  15. Pending Product upgrade

    By WebFoundry,
    • 0 replies
    • 916 views

  16. Log showing emails sent - but customers not getting any emails?

    By MuttsNutsIPTV,
    • 2 replies
    • 1.3k views

  17. Tickets ids not listed in Intelligent search results

    By tdkoll,
    • 0 replies
    • 753 views

  18. i cant see the dashboard of the admin area

    By marconi,   
    • 0 replies
    • 1.4k views

  19. Importing existing domains in from Enom

    By battles,
    • 12 replies
    • 5.4k views

  20. Extremely slow whmcs account creation

    By theodora,
    • 5 replies
    • 1.7k views

  21. Clients password not showing correctrly

    By lashaparesha,
    • 4 replies
    • 920 views

  22. Uh, admin url suddenly showing 401 error. total lockout, getting cron daemon emails!?

    By captainolive,
    • 5 replies
    • 1.2k views

  23. Errors after updating to WHMCS 7.2

    By ocastaned,   
    • 2 replies
    • 6.2k views

  24. 7.2.1 - cannot edit product addons

    By Si,
    • 2 replies
    • 1.8k views

  25. Can't access Client area after 7.2 Upgrade using internal update system

    By ADz83,
    • 2 replies
    • 2.4k views
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