Jump to content

An Error I don't understand.


Recommended Posts

I keep getting the following error from whmcs and I don't understand how to fix it.

 

2017-07-22 08:51:07.555 [iNFO] [72.52.244.182:40928] File not found [/home/staticho/clients.statichosting.org/404.shtml]

2017-07-22 08:51:07.555 [iNFO] [72.52.244.182:40928] File not found [/home/staticho/clients.statichosting.org/whmcs/detect-route-environment]

 

can anyone help? How do I find out what file was not found?

Link to comment
Share on other sites

have you installed WHMCS into the correct place?

 

Wordpress site => statichosting.org

WHMCS site => clients.statichosting.org/whmcs/

 

I assume you wanted to install your WHMCS site to clients.statichosting.org ??

 

if so, either move the files or delete and reinstall again in the correct folder.

Link to comment
Share on other sites

Yes, I installed WHMCS to clients.statichosting.org/whmcs/

As far as I can tell the install is fine, that's what has me confused.

ok, fair enough.

 

404.shtml is missing though, so that makes sense.

with regards to the second, are there any warnings in help -> system health check

 

though frankly, if you say it's working fine, and these errors are visible to the client, then ignoring might be an option - WHMCs can throw up errors for all sorts of reasons, but seemingly continues to function despite them... :roll:

 

opening a ticket with support might help to clarify the second problem.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated