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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (26738 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6533 topics in this forum

  1. Module Command Error cPanel API Response: You cannot create a session for the user “cpuser” because they do not exist.

    By globaliweb,
    • 0 replies
    • 3.5k views

  2. Misaligned Sidebar

    By Brad (SaneChoice Limited),
    • 2 replies
    • 828 views

  3. Email Verification/ File Attachment issue

    By Ambarella,
    • 4 replies
    • 1.1k views

  4. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By naskko,
    • 10 replies
    • 15.2k views

  5. Cron job failure email notification

    By wpmattuk,
    • 5 replies
    • 1.4k views

  6. The following invoice(s) failed to be marked paid

    By doublet,
    • 0 replies
    • 1.2k views

  7. Bulk Domain Price Updating: Ignored if blank

    By tkalfaoglu,   
    • 3 replies
    • 796 views

  8. downloads.php - Not updated

    By slim,
    • 2 replies
    • 813 views

  9. IPN does not work anymore

    By cluster,
    • 5 replies
    • 2.9k views

  10. Moved WHMCS to new server and seem to have lost cc info

    By WebGuyz,
    • 3 replies
    • 876 views

  11. symbolic Link of WHMCS Template

    By Rabbit,
    • 0 replies
    • 641 views

  12. Manually editing a client profile interrupted with previous client data

    By inteldigital,
    • 1 reply
    • 685 views

  13. Some addon words are capitalized some are not

    By Web Host Pro,   
    • 3 replies
    • 1.6k views

  14. Domain renewal processed before receiving payment

    By hkhost,
    • 0 replies
    • 526 views

  15. Fatal error: Cannot redeclare initialiseloggedinclient(

    By shark-f,
    • 0 replies
    • 973 views

  16. System Error. Please refresh the page and try again.

    By fanny0,
    • 0 replies
    • 949 views

  17. Email Sending Aborted by Hook

    By Bertie,
    • 1 reply
    • 1.5k views

  18. Promotions

    By Zabwino1865,
    • 1 reply
    • 722 views

  19. The system cron does not appear to have completed successfully within the last 24 hours.

    By krokos,
    • 2 replies
    • 3.1k views

  20. Domain Sync and cron

    By bear,
    • 5 replies
    • 1.8k views

  21. Dashboard stalling from time to time

    By notdonski,
    • 4 replies
    • 819 views

  22. Stripe Broken after Upgrade

    By yggdrasil,
    • 7 replies
    • 3.8k views

  23. Company name missing from invoices

    By dahamsta,
    • 4 replies
    • 2.1k views

  24. AcceptOrder api whmcs not working

    By Danangs,
    • 0 replies
    • 544 views

  25. 2CO Inline bug on 7.6.0 & 7.6.1

    By lfrauseo,
    • 2 replies
    • 975 views
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