ChristianB

Check your 'Proforma Invoicing' setting, probably you just enabled it. When you activate Proforma Invoicing, the 'Invoice Number' will be populated only when the invoice is paid.

@brian! Hi Thank you for the response. I did not intentionally do cross-post, was late realizing that I posted into wrong category. So I write another post, before the first post was posted (approved). OK, I am raising the ticket as suggested.

Is there any log for cron.php I can check?

Hi, yes it is installed. I've checked on EasyApache.

Hi, I have an issue with Invoice PDF generation when the invoice is generated and send to client's email addresss by cron job. The "PDF attachment" is only showing blank invoice template without any text inside, while the body email is showing all the product/service detail properly. But if I resend the invoice manually using 'Invoice Created' Send Email button, PDF attachment is generated normally with all the text. Where should I check the problem? Thanks

sorry, I think I posted in wrong section. this should be in Troubleshooting section

Hi, I have an issue with Invoice PDF generation when the invoice is generated and send to client's email addresss by cron job. The "PDF attachment" is only showing blank invoice template without any text inside, while the body email is showing all the product/service detail properly. But if I resend the invoice manually using 'Invoice Created' Send Email button, PDF attachment is generated normally with all the text. Where should I check the problem? Thanks

Hi @WHMCS ChrisD, for the two separate crons, do I need to create 2 cron jobs,? 1 cron-job every 5 minutes, and another cron-job with same command (e.g. php -q /home/xxx/cron.php) or only one entry is enough as long as it is running every five minute? And another thing, I am currently running WHMCS 7.6.1, is the domainsync.php cron job is still needed?

Hi @monsterit Yes, it is working now after I removed the API key. Apparently, the API module is not stable yet between WHMCS and WHM/Cpanel. Thanks a lot sir!

There is no error on console. it is empty.

There is no error, Console is empty

cPanel has been configured, and Login to WHM is working properly (so there should be no credential issue)

Hi, I have an issue with cPanel Package fetch, apparently the listpkgs module is returning incomplete information. When I call the module directly via browser, it returned complete package list, but it is not in whmcs. How to check the problem?

Hi ChrisD, You got it right! Thanks a lot, it is now working as expected. regards, CB

Hi, I got following error when I am accepting new order in WHMCS: SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'fieldid' cannot be null (SQL: insert into `tblcustomfieldsvalues` (`value`, `relid`, `fieldid`) values (62, 81, )) I have checked tblcustomfieldvalues table, and found that the table is empty, is the error caused by it?