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rahulkg

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About rahulkg

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  1. Domain order problem

    When trying to order a new domain , after typing the domain name and click add to cart and then check out, I am directed to a page where json response is shown and not showing the domain configuration page. This happens only on some computers and some computers, for same client and same domain, its working fine. Why such error occur?
  2. Duedate updation

    We have found that many of the invoice due dates not updated automatically by whmcs . And we cannot keep the log errors option enabled for long time to trace any fatal error occured during payment as it may lead to disk full easily. Is there any other solution to find out why the due dates of invoices not get updated properly ?
  3. we are using a centralnic domain registrar. Though the sync functions like updation of next due date takes well , we get errors like Sync Not Supported by Registrar Module when whmcs cron is run. And when checking with whmcs support and centralnic support, it was found that centralnic uses a php file centralnic_sync.php for syncing operation instead of registrarname_Sync() that is recmmended by whmcs and used by other registrars. So when whmcs calls centralnic_Sync(), the cron creates above errors , so to avoid such error , is it ok, just to write function centralnic_Sync() {} without any procedures in it. And as the php file used by centralnic module includes so many pages , I think its not a good idea to put them all in the centralnic_Sync() {} . Can you suggest a way to get rid of these errors?
  4. order duplication

    We have found that orders duplicated when client makes an order in whmcs. What are the possibilities for this error?
  5. We have installed centralnic-whmcs-plugin in our whmcs we see errors like that when srun the whmcs cron. myniu.pw: Sync Not Supported by Registrar Module nnzf.pw: Sync Not Supported by Registrar Module maersk.com.de: Sync Not Supported by Registrar Module. wHy these errors shown? centralnic support reply is this " it sounds like WHMCS is running a general sync command which is not present for .PW and .COM.DE.There is no particular solution to this, as the function simply is not present." How can we fix this ? Also tell the possibilities for the occurence of this error.
  6. we have a configurable option-Additional bandwidth that is set in our whmcs. But if we have 10 tb additional bandwidth currently, I cannot add another 10 tb, or 1 tb, any quantity less than 10 tb using the upgrade/downgrade option? Is this due to whmcs blocking or anything? Also need to know if I use upgradeproduct whmcs api and type configoptions which are the tables, the whmcs update ?
  7. Weird Orders

    We got some orders without any products when client purchase a service. Also invoice too not generated. What are the possibilities for this issue?
  8. Weird Orders

    We got some weird orders from certain clients-ie the order contains no products and invoice for particular order not created . But when tried to reproduce such orders by ordering again by selecting different payment methods and products, all is well and got correct orders and invoices. Can you tell us the possibilities for how such orders created?
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