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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25967 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6523 topics in this forum

  1. Does not send email when manually crediting a payment 1 2

    By edumac,   
    • 30 replies
    • 391.7k views

  2. WHMCS compatibility with Plesk 18.0.62 API Changes

    By nmdpa3,
    • 2 replies
    • 560 views

  3. ResellerClub + .COM.BR domains

    By RayTF,
    • 2 replies
    • 590 views

  4. Unexpected reCAPTCHA verification result: CURL Error: 28 - Connection timed out

    By Paul Steinbrueck,
    • 0 replies
    • 429 views

  5. No Domain Registration Happening with Hosting Orders

    By Mandalorian,
    • 1 reply
    • 422 views

  6. Error We were unable to connect your account. Please contact your system administrator

    By graisbeck,
    • 10 replies
    • 6.8k views

  7. Due date is unchanged if user pay through a specific payment gateway

    By KwaiTushan,
    • 0 replies
    • 281 views

  8. domain transfer error

    By Thierry Boulay,
    • 4 replies
    • 417 views

  9. custom css not showing on twenty-one child theme

    By monsterit,
    • 14 replies
    • 1k views

  10. WHMCSThemes.com closed down now my site won't load correctly...HELP!

    By mrT,
    • 0 replies
    • 309 views

  11. Product description html isn't working

    By truckerwes24,
    • 0 replies
    • 264 views

  12. How to clear all credit card and token data within WHMCS database

    By arnyphp,
    • 0 replies
    • 456 views

  13. Stripe warnings: full card numbers

    By niels,
    • 1 reply
    • 2k views

  14. New Clients added on scripting in WHMCS from smarters

    By maxmoto,
    • 1 reply
    • 367 views

  15. Domain search not working

    By abdulah,
    • 3 replies
    • 531 views

  16. E-Mail from WHMCS ends up in Junk/Spam Folder of outlook.com / gmail

    By mhermann,
    • 24 replies
    • 3.9k views

  17. Paypal Merchant Fees - US

    By Evolve Web Hosting,
    • 2 replies
    • 2.4k views

  18. My feedback on the new PayPal module

    By Juan GG Host,
    • 2 replies
    • 3.3k views

  19. Affiliate Referral Link not Displaying in Custom Email Template

    By CMS911,
    • 7 replies
    • 1.1k views

  20. Error accepting new orders - SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'user_id' cannot be null

    By xtianfab,
    • 1 reply
    • 2k views

  21. Bad request importing Microsoft mails

    By ANPC,
    • 0 replies
    • 323 views

  22. No accessibility functions on site

    By monsterit,
    • 0 replies
    • 257 views

  23. Search bar on Setup Page

    By Evolve Web Hosting,
    • 1 reply
    • 2.3k views

  24. Single sign-on links redirect to the incorrect location

    By Faizal1,
    • 1 reply
    • 437 views

  25. Product attribute Package Name "Xxx" not found on server

    By tsupan,
    • 7 replies
    • 3.9k views
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