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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25690 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6498 topics in this forum

  1. Which .tpl file is client area built on?

    By bookman53,
    • 4 replies
    • 1k views

  2. Malformed UTF-8 characters, possibly incorrectly encoded

    By bryanjack,
    • 0 replies
    • 1.1k views

  3. Stripe Error 402 /v1 PhpBindings/6.43.1 WHMCS/7

    By jacksony,
    • 1 reply
    • 681 views

  4. Add new payment method - 404

    By battles,   
    • 14 replies
    • 1.5k views

  5. Issue kbArticle rating one and all

    By McAtze,   
    • 1 reply
    • 910 views

  6. Call to a member function marketingEmailOptIn() on null

    By Anasco,
    • 11 replies
    • 1.8k views

  7. Upgrade to 7.10.1 Causes blank page

    By Johanis,
    • 18 replies
    • 1.1k views

  8. Issue in domain auto-renewal billing

    By Remitur,
    • 1 reply
    • 566 views

  9. Update NS ip

    By osmanboy,
    • 3 replies
    • 725 views

  10. Updates to 7.10.1 caused critical erro

    By mikehrm,
    • 1 reply
    • 590 views

  11. Credit Card Payment Removed from WHMCS for No Reason.

    By davet,   
    • 15 replies
    • 2k views

  12. AMEX cards not enabled - but being accepted

    By Chris74,
    • 1 reply
    • 619 views

  13. Stripe not working

    By philipp1992,
    • 1 reply
    • 1.8k views

  14. Edit Mass Mail can't add images

    By Abdelkarim,
    • 1 reply
    • 635 views

  15. Fatal error: Uncaught Error: Class 'WHMCS\View\Helper' not found in E:\wwwroot\mvpyun.com\init.php:0

    By jayon,
    • 1 reply
    • 889 views

  16. Does anyone have social login issue with 7.10.1?

    By Biswashost,   
    • 0 replies
    • 489 views

  17. Email Verification Template lost/deleted

    By isixhosting,   
    • 3 replies
    • 969 views

  18. Weebly Free option advertises unlimited pages - only gives 5

    By Matt511,
    • 3 replies
    • 490 views

  19. Error 500 after updating from 7.10.0 -> 7.10.1 via Autoupdate

    By selflessmind,
    • 2 replies
    • 610 views

  20. Delete Order - cPanel account terminated without any warning!!!

    By isixhosting,   
    • 12 replies
    • 2k views

  21. Error message

    By isixhosting,
    • 0 replies
    • 844 views

  22. Cron failing at Executing System Queue 3/4?

    By david891,
    • 0 replies
    • 893 views

  23. Clients portal showing wrong disk space value

    By carlos_tlewis,
    • 1 reply
    • 496 views

  24. Weebly Free option not default on Product Config. page

    By Giles,   
    • 5 replies
    • 1.4k views

  25. Reopening automatic support ticket

    By Ademi,
    • 0 replies
    • 427 views
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