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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35169 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6599 topics in this forum

  1. Critical Error Could not connect to the database.

    By Executable,   
    • 2 replies
    • 4.8k views

  2. Annual Income Report missing a few months

    By Faizal1,
    • 1 reply
    • 826 views

  3. Stripe

    By pjs32,
    • 4 replies
    • 1.4k views

  4. Invalid Argument Exception

    By Mark Coates,
    • 6 replies
    • 4.3k views

  5. Oops! after upgrading to v8

    By asil,
    • 3 replies
    • 2.8k views

  6. Change Version Hash on JS files

    By Andreas H,   
    • 1 reply
    • 2.2k views

  7. WHMCS not Provisioning ns1 & ns2 when adding hosting products to shopping cart

    By DHND,   
    • 0 replies
    • 822 views

  8. Since v8: When manually creating a client admin needs to enter the password

    By xyzulu,   
    • 5 replies
    • 1.6k views

  9. Custom template not working after i empty template cache

    By Marius B,
    • 0 replies
    • 647 views

  10. Trouble accepting an order

    By Dan DeRienzo,
    • 0 replies
    • 593 views

  11. Trouble accepting an order

    By Dan DeRienzo,
    • 0 replies
    • 594 views

  12. Wrong items showing in Client Log tab

    By blakeh,
    • 2 replies
    • 880 views

  13. Integrating an affiliate software in WHMCS

    By JamesN,
    • 0 replies
    • 647 views

  14. Ha habido un error. Código: 1001 Mensaje: El pago solo se puede realizar con pesos chilenos (CLP). utilizado en su lugar.

    By mauricio,
    • 0 replies
    • 609 views

  15. Upgrade Order for configoptions recurring price issue

    By imaticon,
    • 2 replies
    • 817 views

  16. SOME Emails not sent.

    By lydianp18,
    • 4 replies
    • 1k views

  17. WHMCS Domain Synchronisation Cron Report email.

    By WebHostingPeople,   
    • 2 replies
    • 872 views

  18. Error if ticket is opened as a guest, then replied to by a logged in client

    By xyzulu,   
    • 0 replies
    • 928 views

  19. Application Links for cPanel

    By paulie,
    • 2 replies
    • 896 views

  20. Health Status Block not updating v8.0.1

    By Damo,
    • 6 replies
    • 1.6k views

  21. Auto Recalculate Price button on products doesn't work.

    By sol2010,   
    • 2 replies
    • 1.3k views

  22. Verifying your domain selection! STUCK

    By DprockPlaysOld,   
    • 0 replies
    • 1.4k views

  23. Update to 8.0.1 failed but did it or not?

    By Faizal1,
    • 7 replies
    • 3.5k views

  24. PHP Smarty stop to work after upgrade to WHMCS 8

    By massa,
    • 7 replies
    • 6.5k views

  25. Chrome Proxy error after upgrade and Safari issue

    By WebJIVE,
    • 1 reply
    • 680 views
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