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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27427 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6543 topics in this forum

  1. Disable or remove all security questions

    By sahostking,
    • 0 replies
    • 666 views

  2. Allow AutoAuth does not exists in General Setting > Security

    By Hadi Moghadam,
    • 2 replies
    • 1.1k views

  3. Message "Session Expired. Please reload the page before continuing" while response to a ticket

    By Zahra,
    • 0 replies
    • 526 views

  4. Customer can no longer add credit / debit card STRIPE

    By Chris74,
    • 1 reply
    • 750 views

  5. Autopayment for services and addons

    By Dmitry Kostiuk,
    • 1 reply
    • 890 views

  6. Invoice not getting updated after payment for coingate and perfect money

    By zarvis,   
    • 1 reply
    • 1.7k views

  7. Admin dashboard always resorting

    By ahdonline,
    • 1 reply
    • 925 views

  8. Whmcs keep closing clients account

    By NormanRynd,
    • 2 replies
    • 781 views

  9. Issue with WHMCS API

    By vesk0,
    • 0 replies
    • 503 views

  10. API DomainWhois give the result "success" but the status "error"

    By sudeepsoftnep,   
    • 1 reply
    • 954 views

  11. Odd changes to site after installing OpenSRS Pro to WHMCS

    By FishFoodProductions,
    • 1 reply
    • 865 views

  12. GoCardLess Module Issue

    By xraa523,
    • 0 replies
    • 471 views

  13. plesk for windows and whmcs server sync

    By sahostking,
    • 0 replies
    • 705 views

  14. Nginx rewrite rules

    By rabijit,   
    • 0 replies
    • 1.3k views

  15. Sign-In using Google Issue - Remote account linking via Google has failed. Error - 403 Forbidden

    By shemshad,
    • 0 replies
    • 592 views

  16. Change Product/Service to New Product Name

    By halimzhz,
    • 0 replies
    • 542 views

  17. hide metrics on ordering page

    By sahostking,
    • 0 replies
    • 531 views

  18. Module Settings inside Product Services not showing.

    By Nastrix,
    • 0 replies
    • 581 views

  19. Editing Password Reset Mail

    By Jenny,
    • 0 replies
    • 1.3k views

  20. Why do invoices charge old payment method instead of default?

    By hosthuski,   
    • 0 replies
    • 893 views

  21. If else statement for Email Templates in WHMCS

    By ogo9ja,   
    • 0 replies
    • 689 views

  22. Oops! Something went wrong and we couldn't process your request.

    By OreQr,
    • 1 reply
    • 2.1k views

  23. WHMCS - 2Checkout - Problem with Recurring Payments

    By zulqarnainhabib,
    • 1 reply
    • 933 views

  24. Backup Options

    By Digitalberg,   
    • 1 reply
    • 968 views

  25. daily cron stop on Executing System Queue

    By masoodsajedi,
    • 2 replies
    • 1.6k views
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