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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (30157 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6549 topics in this forum

  1. All of my automation services are running twice with the same timestamp.

    By ShaneQode,
    • 0 replies
    • 470 views

  2. WHMCS CRON RUN ERROR

    By Redwone Ferdous,
    • 0 replies
    • 631 views

  3. Cron Job Returns an error

    By PHPRush,
    • 2 replies
    • 2.2k views

  4. SMPTP Issue: Validation Error: SMTP connect() failed.

    By MichaelSl,
    • 1 reply
    • 3k views

  5. $errormessage}, If user already exist in database then add him again ?

    By Alfred,
    • 0 replies
    • 484 views

  6. System auto create separated promotion code renewal invoice

    By Binger,
    • 0 replies
    • 538 views

  7. Disable or remove all security questions

    By sahostking,
    • 0 replies
    • 672 views

  8. Allow AutoAuth does not exists in General Setting > Security

    By Hadi Moghadam,
    • 2 replies
    • 1.1k views

  9. Message "Session Expired. Please reload the page before continuing" while response to a ticket

    By Zahra,
    • 0 replies
    • 543 views

  10. Customer can no longer add credit / debit card STRIPE

    By Chris74,
    • 1 reply
    • 758 views

  11. Autopayment for services and addons

    By Dmitry Kostiuk,
    • 1 reply
    • 913 views

  12. Invoice not getting updated after payment for coingate and perfect money

    By zarvis,   
    • 1 reply
    • 1.7k views

  13. Admin dashboard always resorting

    By ahdonline,
    • 1 reply
    • 937 views

  14. Whmcs keep closing clients account

    By NormanRynd,
    • 2 replies
    • 793 views

  15. Issue with WHMCS API

    By vesk0,
    • 0 replies
    • 516 views

  16. API DomainWhois give the result "success" but the status "error"

    By sudeepsoftnep,   
    • 1 reply
    • 973 views

  17. Odd changes to site after installing OpenSRS Pro to WHMCS

    By FishFoodProductions,
    • 1 reply
    • 877 views

  18. GoCardLess Module Issue

    By xraa523,
    • 0 replies
    • 481 views

  19. plesk for windows and whmcs server sync

    By sahostking,
    • 0 replies
    • 715 views

  20. Nginx rewrite rules

    By rabijit,   
    • 0 replies
    • 1.3k views

  21. Sign-In using Google Issue - Remote account linking via Google has failed. Error - 403 Forbidden

    By shemshad,
    • 0 replies
    • 611 views

  22. Change Product/Service to New Product Name

    By halimzhz,
    • 0 replies
    • 552 views

  23. hide metrics on ordering page

    By sahostking,
    • 0 replies
    • 538 views

  24. Module Settings inside Product Services not showing.

    By Nastrix,
    • 0 replies
    • 593 views

  25. Editing Password Reset Mail

    By Jenny,
    • 0 replies
    • 1.4k views
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