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graceful

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About graceful

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  1. So, no changes have been made to WHMCS since it was installed about a year ago. Nothing done to the server either. Have 2 cron jobs running, which were the ones installed when we set up WHMCS. Nothing new. Submitted a support ticket request. Will post resolution here, in case similar occurs to someone else. Thanks for response.
  2. About 3 weeks ago, my WHMCS started automatically creating duplicate client accounts. So far, to date, there have 70 duplicate clients created. This is an almost daily basis. It sends out a confirmation email for each new account it creates, and my clients are receiving these emails, but they are already registered. Unsure if anyone else is experiencing the same thing, but this seems to be a bug of some sort, unless there is a configuration which I have overlooked which is causing this to happen. What I don't understand is that it duplicates each one of my clients more than once. So for Client A, there are 10 or so duplicates.
  3. Welcome to WHMCS.Community graceful! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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