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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34752 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6597 topics in this forum

  1. Domain search bug

    By ocastaned,
    • 2 replies
    • 930 views

  2. eNom bug, wrong contact info

    By ditto,   
    • 1 reply
    • 922 views

  3. Refunds exclude VAT

    By Terra,
    • 1 reply
    • 814 views

  4. Product Pricing!

    By angelos33,
    • 5 replies
    • 1.9k views

  5. Two-Factor Authentication can't be checked

    By Jbro,
    • 2 replies
    • 1.2k views

  6. Mass payment issue

    By elialum,
    • 3 replies
    • 1.2k views

  7. banned IP login attempt

    By arumdev,
    • 7 replies
    • 2.1k views

  8. Simple Themes does not change Ticket Status

    By JFOC,
    • 1 reply
    • 848 views

  9. Upgrading Products -> No New Invoice

    By xeqution,
    • 1 reply
    • 834 views

  10. Affiliate Multi-Currency Conversion Problem

    By JulesR,
    • 3 replies
    • 1.5k views

  11. State/Region inconsistent

    By honesting,   
    • 1 reply
    • 830 views

  12. Status Filters on Customer Profile expanded under FF 28.0

    By whmfhh,
    • 1 reply
    • 905 views

  13. Error trying to open Setup -> General Settings (WHMCS v5.3.6)

    By mscholten,
    • 8 replies
    • 1.1k views

  14. Error in pw_reset_url variable

    By agarzon,   
    • 4 replies
    • 2k views

  15. whoisserververs.php - duplicate TLDs

    By greghl,
    • 1 reply
    • 673 views

  16. Product Upgrade/Downgrade & Configurable Options

    By JulesR,
    • 1 reply
    • 1.1k views

  17. ENOM Domain Renewal Failure

    By JulesR,
    • 1 reply
    • 950 views

  18. 5.3.5 - Select All when "On Hold" Tickets

    By xeqution,
    • 5 replies
    • 1.1k views

  19. PayPal Page showing 0 amount

    By mahesh.khanna,   
    • 1 reply
    • 822 views

  20. Wrong currency display when adding credit to invoice

    By Jbro,
    • 1 reply
    • 915 views

  21. E-Mail Templates broken in 5.3.6. CSS isn't loaded correctly

    By tomb,   
    • 4 replies
    • 2.3k views

  22. Customer area reset password

    By Alessa76,   
    • 1 reply
    • 1.4k views

  23. Logs customer out when changing quantity of domains to display

    By tier1media,
    • 1 reply
    • 714 views

  24. Ticket Escalation Cron

    By CavalloComm,
    • 6 replies
    • 1.4k views

  25. Custom drowpdown field is displayed in filter as plain text field?

    By Ilya Evseev,   
    • 2 replies
    • 1.1k views
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