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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25712 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6501 topics in this forum

  1. Invalid upload filename. Valid filenames contain only alpha-numeric, dot, hyphen and underscor

    By mtk,
    • 4 replies
    • 1.1k views

  2. [Confirmed] Admin password reset error : Call to undefined function html_entities_decode()

    By stef_dotcom,
    • 6 replies
    • 1.1k views

  3. Graphs in reports stopped working

    By stormy,
    • 14 replies
    • 2k views

  4. Customer Summary: Credit Balance is Incorrect

    By epretorious,
    • 1 reply
    • 623 views

  5. Strict Standards: Non-static method WHMCS_Nominet::init() should not be called statically

    By ivaserver,
    • 1 reply
    • 671 views

  6. whois .ru Problems

    By takerhost,
    • 4 replies
    • 726 views

  7. Cancelling a [Plesk 11.0.x] Service Does not Cancel the Service.

    By epretorious,   
    • 4 replies
    • 943 views

  8. 5.2.14 - Calendar Issue

    By lance,
    • 2 replies
    • 591 views

  9. Invoice Payment Reminders being sent after I have disabled them.

    By jbermudez,
    • 4 replies
    • 810 views

  10. 5.2.13 --> 5.2.14 patch " add addons button inoperable in product/services "

    By mediastream,
    • 1 reply
    • 545 views

  11. 5.2.13 upgrade no cron job email sent.

    By And then there was one les,
    • 7 replies
    • 959 views

  12. Bulk Domain Search can't check multiple .nu domains

    By ditto,
    • 1 reply
    • 640 views

  13. 5.2.12 - data feeds stopped working

    By lance,
    • 15 replies
    • 2k views

  14. Incorrect encoding of apostrophe in emails since 5.2.13/5.1.14

    By ioni,
    • 6 replies
    • 818 views

  15. WHMCS 5.1.14 / admin order / loading icon for product config options

    By Terra,
    • 3 replies
    • 871 views

  16. Cleanup Operations

    By wsa,
    • 9 replies
    • 1.7k views

  17. Arabic words in activity log

    By mixathost.com,
    • 5 replies
    • 1.6k views

  18. update from 5.2.12 to 5.2.13 error WHOIS 1 2

    By domainxhosting,   
    • 36 replies
    • 4.7k views

  19. All Invoice and product currency change to USD

    By northgate,
    • 2 replies
    • 739 views

  20. PDF Batch does not work with 5.2.13

    By easyswiss,
    • 12 replies
    • 2.1k views

  21. Custom Fields not showing on order form!

    By zazups,
    • 2 replies
    • 1.5k views

  22. problem in attachments after upgrading to 5.2.13

    By mixathost.com,
    • 7 replies
    • 2.1k views

  23. Product/Service list is EMPTY!

    By mtk,
    • 0 replies
    • 560 views

  24. Nominet Module not passing Company Number again

    By Mark Donne,
    • 2 replies
    • 722 views

  25. CronJob garbled email

    By Deeco,   
    • 4 replies
    • 1.3k views
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