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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (26701 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6533 topics in this forum

  1. Order never goes to cart

    By Devilz_help,   
    • 0 replies
    • 485 views

  2. iDevAffiliate Stopped Capturing Conversions

    By GoogieHost,
    • 1 reply
    • 498 views

  3. Only Displaying Search Result Page

    By alexescamilla,
    • 1 reply
    • 513 views

  4. Login as owner

    By Amir Z,
    • 0 replies
    • 517 views

  5. Cron PHP Version Mismatch

    By ranojit,   
    • 14 replies
    • 8.4k views

  6. logging me out always

    By round1,
    • 2 replies
    • 898 views

  7. Stripe Gateway Error - WHMCS 8.7 w/PHP 8.1

    By jk2035,
    • 2 replies
    • 766 views

  8. Upgrade Failure (stuck on performing update)

    By DanJ,   
    • 10 replies
    • 3.3k views

  9. Can't update billing address on client side or admin side

    By Evolve Web Hosting,
    • 4 replies
    • 663 views

  10. Remote Transaction Failure. Please Contact Support. stripe link issues with whmcs

    By Subwayhost,
    • 1 reply
    • 637 views

  11. Credit cards / Stripe - Automatically switch default card to latest successful card

    By rkok,
    • 0 replies
    • 510 views

  12. Support ticket error

    By Dkuzik,
    • 2 replies
    • 834 views

  13. "Overage Billing Charges" Feature not working as described

    By zsifat,
    • 0 replies
    • 540 views

  14. Payment Methods page redirects to main page!

    By mah1973,
    • 5 replies
    • 820 views

  15. .io Domain Whois

    By ASMHosting,
    • 1 reply
    • 1.5k views

  16. Custom Fields not showing on order form

    By Darren-H,
    • 0 replies
    • 346 views

  17. Password Reset is being sent to the wrong user/client

    By mrtechnik,
    • 4 replies
    • 937 views

  18. Database version '8.7.3-release.1' does not match file version '8.6.1-release.1

    By Rk Barnwal,
    • 1 reply
    • 1.2k views

  19. Incompatible Encoding PHP 8.1

    By Web Host Pro,
    • 3 replies
    • 1.1k views

  20. Cross Sells

    By Olusola,
    • 6 replies
    • 2.1k views

  21. How to fix some warnings

    By Jose Cuccovillo,
    • 2 replies
    • 734 views

  22. email security. emails sent by whmcs could be seen by hosting?

    By Ehsan20,
    • 1 reply
    • 633 views

  23. Upgrade failed

    By jubilo,
    • 2 replies
    • 1.3k views

  24. Amazon SES (Simple E-mail Service) Incompatibilities with WHMCS via SMTP

    By aptinno,
    • 4 replies
    • 4.8k views

  25. Security Update 2023-06-20 - Lifetime owners excluded?

    By Jade D,
    • 20 replies
    • 2.4k views
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