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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (27121 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6540 topics in this forum

  1. admin area - captcha disable hook

    By cluster,
    • 4 replies
    • 864 views

  2. Incoming Domain Transfer with NO EPP Code

    By Emperor,
    • 3 replies
    • 918 views

  3. When placing an order, customers receive a message: "Check your email and follow the instructions in the email to confirm your email address."

    By webbymaster,
    • 1 reply
    • 576 views

  4. 8.7 - Firefox cannot open client emails sent messages

    By cluster,
    • 1 reply
    • 498 views

  5. The domain name input is empty.

    By Rosendo,   
    • 1 reply
    • 1.6k views

  6. PHP 8.1 error with WHMCS 8.7.3

    By netwood,
    • 5 replies
    • 1.8k views

  7. weird error: Please choose your country from the drop down box

    By Azotorp,   
    • 5 replies
    • 3.2k views

  8. Tax ID and Agree to Terms fields unable to be checked/filled during checkout

    By mddrch,
    • 1 reply
    • 428 views

  9. Error in main page after updating

    By Silverwind,
    • 0 replies
    • 493 views

  10. pdfInvoice() function

    By Qhiliqq,
    • 2 replies
    • 621 views

  11. Order never goes to cart

    By Devilz_help,   
    • 0 replies
    • 508 views

  12. iDevAffiliate Stopped Capturing Conversions

    By GoogieHost,
    • 1 reply
    • 525 views

  13. Only Displaying Search Result Page

    By alexescamilla,
    • 1 reply
    • 540 views

  14. Login as owner

    By Amir Z,
    • 0 replies
    • 546 views

  15. Cron PHP Version Mismatch

    By ranojit,   
    • 14 replies
    • 8.8k views

  16. logging me out always

    By round1,
    • 2 replies
    • 938 views

  17. Stripe Gateway Error - WHMCS 8.7 w/PHP 8.1

    By jk2035,
    • 2 replies
    • 809 views

  18. Upgrade Failure (stuck on performing update)

    By DanJ,   
    • 10 replies
    • 3.4k views

  19. Can't update billing address on client side or admin side

    By Evolve Web Hosting,
    • 4 replies
    • 698 views

  20. Remote Transaction Failure. Please Contact Support. stripe link issues with whmcs

    By Subwayhost,
    • 1 reply
    • 743 views

  21. Credit cards / Stripe - Automatically switch default card to latest successful card

    By rkok,
    • 0 replies
    • 546 views

  22. Support ticket error

    By Dkuzik,
    • 2 replies
    • 865 views

  23. "Overage Billing Charges" Feature not working as described

    By zsifat,
    • 0 replies
    • 567 views

  24. Payment Methods page redirects to main page!

    By mah1973,
    • 5 replies
    • 892 views

  25. .io Domain Whois

    By ASMHosting,
    • 1 reply
    • 1.5k views
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