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About rockhost

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  1. Hello, I am experiencing this issue as well. While troubleshooting I was able to successfully send an scp cPanel backup directly through my cPanel account to the remote server. However, when I try the same thing through WHMCS I get the error - "Cron Job: Remote cPanel Backup Requested". Prior to activating WHMCS cPanel backups I was able to successfully test the connection. In fact, if I recall, it was required. Any help/advice would be much appreciated. Thanks! Seth
  2. Just looking for a little feedback here. Does anyone have any preference (or experience) reselling OVH VPS and Dedicated with a WHMCS module? I found the two modules below in the WHMCS marketplace and am having trouble picking between them. Both look good. Thanks in advance! ------------------------- ModuleGarden => https://marketplace.whmcs.com/product/4871-ovh-vps-dedicated-servers-for-whmcs WHMCS Global Solutions => https://marketplace.whmcs.com/product/1282-ovh-dedicatedvps-server-management-whmcs-module
  3. I am having problems setting up the Hivelocity bare metal provisioning module for the first time. I am using WHMCS version 8.2.1 as well. I see on the MarketPlace page the compatibility only goes up to v8.1. Could that be the problem? The instructions don't seem terribly difficult. @maurox5Did you ever have any luck?
  4. Ok, that did the trick. The Income Overview widget wouldn't stop loading on the dashboard so I removed it. The Income Forecast widget is working great. Thanks!
  5. Ah, thanks for the tip. Good to know but I don't have the file. I can live with navigating the Reports section for now. I think that stat keeps me more in tune with my business.
  6. Hello, If I recall correctly there used to be a widget on the WHMCS admin dashboard that displayed annual recurring revenue. It included all active billing cycles. Is there still a way I can view this? Or would hovering January 2021 half way up the graph under Reports > Income Forecast > Cumulative Income Forecast Total produce the same totals? Thanks!
  7. Greetings, I am using six products/services instead of the recommend four with the Cloud Slider order form. I really like the template and customizations I have made. However, six products are too many for mobile devices. Hence, the WHMCS recommendation and Google Search Console "Mobile usability issue detected" notification I received. The slider works but the services overlap each other partially and are generally just too bunched together making usability more difficult. I was wondering if it was possible to hide two of the products on small screens (480 or less tablets are fine) or simply redirect to another order form. Thoughts? Thanks!
  8. Thanks all! Ok, while chatting with another Tawk agent this morning about the WHMCS module I was directed to the embed code as a better solution. I also realize I need to use live chat on a domain and sub domain (WHMCS install) so this is the best option for me as far as I can tell. And yes, it is totally free.
  9. Ok cool. I may give this a try first thing Monday morning. I will update the thread with my findings. Until then have a good weekend. -Seth
  10. I am back from a quick chat with Tawk. The module has NOT been confirmed to work with anything past WHMCS 7.2. The status in the WHMCS MarketPlace is correct. However, still might be worth a try. Thanks.
  11. Good point. Maybe I will try to confirm. Thanks!
  12. The Tawk.to computer app looks updated. Perhaps I should have said the Tawk.to WHMCS module has not been updated in two years (5th May 2017). Is it still working well for you? What version of WHMCS do you have installed? I see the compatibility is only checked up to v7.2. I'm running v7.8.3. Thanks again!
  13. I did indeed. There is also a third that caught my eye => https://marketplace.whmcs.com/product/1998 (LiveChat) If you had to pick just one, what would it be? Tawk.to hasn't been updated in over two years so that makes me a little hesitant. LiveChat hasn't been updated in over a year. And, the WHMCS Live Chat and Tracker isn't rated / reviewed as high. Hmm... Thanks!
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