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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25100 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6457 topics in this forum

  1. Less than optimal translation in Dutch

    By cascer1,
    • 2 replies
    • 681 views

  2. iPhone App not working on iPhone 6 IOS 8.1

    By wouter.galia,
    • 3 replies
    • 644 views

  3. [iWHMCS] unable to select text in support tickets

    By websavers,
    • 0 replies
    • 426 views

  4. Dashboard errors

    By sgrayban,
    • 1 reply
    • 682 views

  5. Plesk Product/Subscription Password Security Error code: 1019 when plesk password reqs set to high

    By websavers,
    • 3 replies
    • 1.5k views

  6. Project Management Addon: Direct linking to project fails with "Access Denied"

    By websavers,
    • 1 reply
    • 539 views

  7. Adding payment to merged invoice, sends out parent invoices emails

    By Eminos,
    • 3 replies
    • 702 views

  8. Refund Transaction does-not reduce amount from credits

    By AndyW,
    • 4 replies
    • 937 views

  9. activation date, due date, invoice data questions

    By massa,
    • 8 replies
    • 1.3k views

  10. Error code: 1014. Error message: Parser error: Cannot parse the XML from the source specified

    By websavers,
    • 1 reply
    • 1.7k views

  11. Bug in bulk price updater - v 5.3.10

    By skoda,
    • 1 reply
    • 601 views

  12. InvoiceCreationPreEmail not working

    By Kian,
    • 3 replies
    • 1.3k views

  13. Redirection doesn't happen in 5.3.10 on forwardpage.tpl

    By paperweight,
    • 1 reply
    • 524 views

  14. Misspelt word - Admin language file, English

    By aus_dave,
    • 3 replies
    • 591 views

  15. Order Confirmation Email Not Showing VAT/TAX on Upgrades

    By Mark Donne,
    • 1 reply
    • 607 views

  16. Error control bug with invoices, transactions, orders

    By durangod,
    • 1 reply
    • 745 views

  17. Reporting incorrect whois server for the TLD .eu

    By DS-Dennis,
    • 4 replies
    • 751 views

  18. Disabling SSL3 in Apache prevents Paypal IPN Callback

    By diablotf,
    • 1 reply
    • 887 views

  19. iWHMCS Billing tab numerical displays need to be tweaked

    By websavers,
    • 3 replies
    • 638 views

  20. Links in email templates not rendering correctly

    By itsmir,
    • 1 reply
    • 734 views

  21. Ticket from Sub-Accounts and wrong CC Recipients

    By ditto,
    • 3 replies
    • 634 views

  22. Changed paid invoices after merge Client accounts

    By com2,
    • 1 reply
    • 600 views

  23. Adding payment to invoice via iWHMCS does not send confirmation via email.

    By Damo,
    • 1 reply
    • 658 views

  24. The send message option on product tab sends to random clients.

    By ADz83,
    • 3 replies
    • 535 views

  25. OTA Google Auth stopped working

    By sgrayban,
    • 2 replies
    • 807 views
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