Jump to content


WHMCS Developer
  • Content count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About WHMCS Arty

  • Rank
    WHMCS Developer

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. WHMCS Arty

    Invoice problems

    Greetings, It appears that the invoice was generated while English was chosen as a client language. Upon invoice generation, line items are stored in the database according to the currently chosen language, and are not translated when a different language is chosen. For the other issues (or in case you observe a behavior different from the one described above) please feel free to open a support ticket and our support team will be happy to help. Thanks! Warm regards, WHMCS Arty
  2. Greetings! Thank you for your report. We were able to confirm the described behavior. An internal case CORE-10080 has been created to track further progress on this issue. Best regards, Arty
  3. Greetings, We'd like to investigate this issue - please open a ticket and somebody from our team will try to assist you. Also, keeping track of orders that require provision might be easier by using the pending orders queue - or, if email notifications are required, the auto release module. Thanks! Best regards, Arty
  4. WHMCS Arty

    missing invoice search by invoice ID

    Hi, I was able to use the top right search box to find the invoice by number (please see the attached screenshot). Would this option work for you? Please let us know if you have any issues with that and we will make sure to investigate further. Thanks! Best regards, Arty
  5. WHMCS Arty

    Domain renewal grace periods not working

    Greetings, We cannot confirm this with a fresh install - but it could be affected by a template change. Please try different order form templates (Setup -> General Settings -> Ordering), and see if the issue still persists. If it does, please open a support inquiry with us and PM me the ticket number - we will investigate this further. Thank you! Best regards, Arty
  6. Hi, We have re-tried reproduction on our local installs, still to no avail - the popup appears as expected. Could you please open a ticket with our support so that we can investigate this issue further? Thank you!
  7. Greetings, This was moved outside of the templates to the core logic in v6. The updated templates (both invoicepdf.tpl and viewinvoice.tpl) will show a correct title based on invoice status, so templates don't have to deal with this distinction any more. Thanks, Arty K
  8. Hi, We have created an internal case CORE-9520 to track and fix this issue. It shouldn't affect cart functionality since this value gets overwritten later, but we want it fixed nevertheless. Thanks for reporting this! Best regards, Arty
  9. Hello, Please kindly open a support ticket at: https://www.whmcs.com/members/submitticket.php In the ticket please submit your code sample to us along with the description of the observed behavior. Our technical support personnel will be happy to look into this for you. Once the ticket is opened, please PM me the ticket ID and I will watch it from there. Thanks! Arty
  10. Hi Michael, These vars can be translated using the following language strings in the appropriate language file: $_LANG['shoppingCartProductPerMonth'] = "<span>:price</span>/:countmo"; $_LANG['shoppingCartProductPerYear'] = "<span>:price</span>/:countyr"; :price will be replaced by the actual price, :count will be replaced by number of months or years in the billing cycle (or be empty for /yr option with annual billing cycle), and the rest will remain as is. If you wanted it to say /XY instead of /mo, the proper line would read: $_LANG['shoppingCartProductPerMonth'] = "<span>:price</span>/:countXY"; I hope this helps - let us know if you have any further questions or comments. Best regards, Arty

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated